The Opportunity
At Euna Solutions, we're looking for a Software Implementation Consultant with expertise in Public Sector Budgeting to join our team and help public sector organizations get the most from their Euna solutions. You'll be the bridge between current operations and future possibilities - conducting discovery sessions around the customer's current state, identifying pain points, designing the system solution to meet the customer's needs all while balancing scope, finding alternatives, directing the technical team to define the integration and data model, and working with the Product and Development teams to resolve complex integration challenges.
This role requires some domain subject matter expertise and well as technical acumen so that you can discuss the technical aspects of the build with the customer and other members of the implementation team. We are looking for someone who has led complex customer implementations, has exceptional business acumen and has managed customer relationships before.
What You'll Do:
Lead Enterprise Implementations
- Own the end-to-end delivery of enterprise-level implementations, managing scope, timeline, risk, and stakeholder communication from kickoff through go-live.
- Serve as the primary point of contact for customers throughout the implementation lifecycle, building trust and setting realistic expectations at every stage.
Facilitate Discovery and Design
- Plan and facilitate working sessions with customer stakeholders to document current-state workflows, pain points, and business requirements.
- Design and document future-state workflows that meet the customer's underlying objectives, balancing what the customer asks for with what will work well in the system.
- Design forms the drive the defined workflows and serve as the Subject Matter Expert on developing and managing budgets in Euna Budget Enterprise.
- Identify where workflow changes will be needed and proactively manage the change management conversation with customers so that adoption goes smoothly.
Oversee Configuration and Integration
- Oversee data migration activities, including mapping, cleansing, validation, and load ensuring the technical team has a full understanding of the desired outcome.
- Understand the requirements and logic behind the stored procedures that drive the workflows to be able to explain the desired outcome to the technical team. A basic understanding of SQL, views, and stored procedures is very helpful here.
- Bring product gaps to the Product and Development teams to discuss the requirements and technical feasibility of the requested change through the CCB.
- Ensure the project team complete tasks and meets their deliverables with quality before turning over to the customer.
- Facilitate timely customer verification to ensure seamless signoff.
Manage the Customer Relationship
- Bring experienced insight to managing scope by understanding what the customer needs, what is possible in the solution, and managing expectations to keep the project on budget.
- Facilitate discussions around issues and risks and develop plans to ensure issues are resolved and risk actively managed.
- Support testing, training, and go-live readiness activities and support the customer post-go-live to ensure system stability and serving as an escalation point for the support team.
What You Bring
- 5+ years' experience with budget software implementation or working in a budget office (strongly preferred) or other with configuration and delivery responsibility for similar complex ERP software, e.g. SAP, Workday, Salesforce in a customer-facing role
- Direct experience running discovery workshops and documenting future state requirements and decisions in a structure manner with a demonstrated ability to design future-state workflows that satisfy customer objectives while accounting for realistic system and process constraints.
- Strong change management instincts: the ability to guide customers through process and workflow changes without losing their confidence or trust.
- Excellent project management skills, with the ability to manage multiple concurrent implementations, timelines, and stakeholders.
- Strong facilitation and documentations skills, with experience presenting to and advising customer executives and project teams.
Nice-to-Have Qualifications:
- Familiarity with SQL, views, and stored procedures
- Ability to use AI to create repeatable processes and improve customer outcomes
Location:
This position will be hybrid with 3 days/week in our Oakville, ON office. (Tuesday, Wednesday & Thursday)
Compensation Range: $118,500 - $148,100
We believe in openness, so we publish our range from the start. Where an offer lands depends on your background, strengths, and how you'll contribute to the work ahead.
This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.
AI Mindset at Euna Solutions
We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment-not replace-their expertise.
If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.
Life at Euna Solutions
We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.
Here's what that actually looks like:
How we work
We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.
🧘 Eunafier Days
Twice a year, you get an extra day tacked onto a long weekend. Simple reason: people who take breaks do better work. Use it however you need.
🙌 Community is part of who we are
Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.
Philanthropy Time
We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.
Real connection at scale
You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.
Room to grow
Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.
Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/
We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
For any inquiries or requests regarding accessibility at Euna Solutions, please [redacted] or call our office at [redacted]. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.
