Northern Trust

Principal/Client Executive

Northern Trust • $125K — $150K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Registered Architect in the relevant state.
  • Minimum 15 years' experience in architecture.
  • At least 10 years managing project teams.
  • Demonstrated experience with K-12 and/or Higher Education projects.
  • Outstanding interpersonal and communication skills.

Responsibilities

  • Partner with executive leadership to refine and implement the firm's strategic vision.
  • Maintain responsibility for service quality and cultural development in assigned offices.
  • Oversee all aspects of client relations to ensure satisfaction and project success.
  • Proactively build and nurture relationships with prospective and existing clients.
  • Collaborate with marketing teams to identify new opportunities and expand partnerships.
  • Foster staff growth and professional excellence in a supportive environment.
  • Lead executive and management meetings, board presentations, and strategic discussions.

Benefits

  • Opportunity to make a significant impact in a respected firm.
  • Advancement of client success and firm growth.
  • Engagement in dynamic and innovative work environment.
Full Job Description
Overview

The Client Executive will be a senior leader within a dynamic and rapidly growing architectural firm, serving as the primary point of contact for key clients. This individual will regularly engage with top decision-makers at client organizations, ensuring exceptional client experiences, high-performing project teams, and consistent delivery of excellence. A proven relationship builder, the ideal candidate combines strategic insight with an approachable, energetic leadership style.

Essential Duties & Responsibilities

The Client Executive will be a senior leader within a dynamic and rapidly growing architectural firm, serving as the primary point of contact for key clients. This individual will regularly engage with top decision-makers at client organizations, ensuring exceptional client experiences, high-performing project teams, and consistent delivery of excellence. A proven relationship builder, the ideal candidate combines strategic insight with an approachable, energetic leadership style.

Your Impact:

Strategic Leadership
  • Partner with executive leadership to refine, implement, and drive the firm's strategic vision.
  • Leverage robust corporate resources and support to achieve client and organizational goals.

Operational Excellence
  • Maintain ultimate responsibility for service quality, cultural development, and process execution within assigned offices.
  • Oversee all aspects of client relations, ensuring satisfaction and optimal project outcomes from inception through delivery.

Business Development & Marketing
  • Proactively build and nurture relationships with both prospective and existing clients.
  • Collaborate closely with marketing and business development teams to identify new opportunities and expand client partnerships.

People Management & Talent Development
  • Foster a supportive and empowering environment that encourages staff growth and professional excellence.
  • Oversee workforce planning and participate directly in the recruitment and selection of new team members.

Leadership Activities
  • Participate in or lead:
    • Executive and management meetings
    • Board-level and major client presentations
    • Strategic discussions and introductions to key issues
    • Staff management sessions and new-hire interviews
    • Ongoing quality assurance and project oversight
    • Regular, concise check-ins with Production Directors and Project Managers
    • Industry conferences and seminars


Here's What You'll Need:

  • Registered Architect in the relevant state.
  • Minimum 15 years' experience within the architectural field, with at least 10 years managing project teams and delivery processes.
  • Demonstrated experience with K-12 and/or Higher Education sector projects is required.
  • Outstanding interpersonal and communication skills, with a proactive and collaborative management style.

This position provides an exciting opportunity to make a significant impact in a respected architectural firm while advancing both client success and firm growth.

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About Northern Trust

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, and fiduciary and banking solutions to corporations, institutions, and affluent individuals. They have evolved with the changing needs of their clients and their world.

Northern Trust Careers

Joining Northern Trust means becoming part of a global financial services institution that is dedicated to providing expert guidance and innovative solutions to its clients. At Northern Trust, we pride ourselves on fostering a culture of leadership, diversity, and innovation, which makes us a premier destination for career growth in the financial industry.

Work You’ll Do

At Northern Trust, you will collaborate with some of the most talented professionals in the financial sector. Our team is committed to excellence and equipped with a diverse range of skills that contribute to our dynamic environment. Here, you will have the opportunity to lead projects that transform our services and drive significant value for our clients across the globe.

Explore Job Opportunities and Internships

Whether you are starting your career or looking to make a significant impact in the financial industry, Northern Trust offers a variety of job opportunities and internships that will help you achieve your professional goals. From entry-level positions to leadership roles, our company is actively hiring individuals who are passionate, curious, and driven to excel.

Innovative Work

Northern Trust is at the forefront of financial innovation. Our employees are encouraged to think creatively and leverage cutting-edge technologies to solve complex problems. By joining our team, you will work on pioneering solutions that redefine the standards of financial services.

Be Part of a Great Team

Our team at Northern Trust is more than just a group of employees – we are a community. We value collaboration, and our culture is built on mutual respect and a commitment to diversity and inclusion. Working with us, you will experience a supportive network that is passionate about sharing knowledge and ideas.

Future-Proof Your Career

Northern Trust is dedicated to your professional development. We offer comprehensive benefits, diversity training, and numerous resources to help you grow your career. With our support, you can expand your skills, gain valuable experience, and achieve professional certifications that will enhance your career trajectory.

Stay Connected

Join Our Team

Discover the perfect role for you at Northern Trust by exploring our current job openings that match your skills and interests. We are looking for professionals who are solution-driven and eager to contribute to our legacy of financial excellence.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and professional growth opportunities—all available through our careers blog. At Northern Trust, we ensure that our team members are always ahead in the industry.

Job Alert Emails

Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. At Northern Trust, exciting and rewarding opportunities are always on the horizon, and we are eager to see where your talents can take us. Join Northern Trust today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Here, every position is a chance to contribute to something bigger and to turn your job into a meaningful career.
Learn more about Northern Trust
Size
21,100 employees
Market Cap
$18.1 billion
Industry
Net Income
$1.2 billion
Founded
1889
5 Year Trend
+4.9%
Revenue
$6.1 billion
NASDAQ

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