Principal Associate to fill a position within Capital One’s Commercial Banking Marketing organization to drive marketing strategy and campaigns across multiple channels for B2B prospects and clients. The role will flex muscles of traditional B2B marketing strategy, digital channels, and some 1:1 marketing tactics (ie., events, collateral). The ideal candidate will have experience developing and executing B2B marketing campaigns across a variety of industries. To be successful, the candidate will need to work across multiple marketing channels and build powerful relationships and storytelling abilities across the organization.

Responsibilities:

• Build deep relationships with commercial banking business partners to understand the nuances of their business in order to bring forward-thinking solutions to the table to support prospecting efforts,  cross-sell opportunities, and client retention

• Work with business leads or proxies to develop and execute integrated, multi-channel marketing strategies to address their business objectives

• Effectively and independently manage a project (vs. solely tasks).  This includes: story-telling, project management, integrating work into business action which is aligned with existing strategy

• Create scalable marketing campaigns that can stretch across multiple lines of business within the  Commercial Bank 

• Establish campaign metrics and identify insights to inform or advance positioning and claims, product strategy, and marketing plans. Inform partner teams of all key customer KPIs and qualitative feedback and contribute to regular action-driven plans to impact those drivers.

• Communicate on a regular basis with business stakeholders, sharing the marketing support provided across the business, along with KPIs and progress against those KPIs.

• Manage marketing requests coming in from the LOB, ensuring that those requests match up with overall business goals, partnering with teams to ensure that they have capacity to produce requested assets, managing expectations of the LOBs on timing and prioritization.

• Develop a deep understanding of available marketing channels (email, web, content, social media, collateral, events) and tools (including Google suite, self-serve tools such as Tableau, and AI tools), how they work, well-managed processes, brand standards, etc.

• Collaborate with cross-functional teams (business partners, creative teams, events team, content team, tech team, legal, compliance, etc) and provide strategic and tactical thought partnership to effectively drive project delivery.

• Bring a client-first mindset and have excellent communication and partnership skills, which are essential for interacting and communicating with key stakeholders to manage, inform and influence outcomes.

• Willing to go beyond core responsibilities and become SME in interested channels or platforms 

The Ideal Candidate:

• Is a thoughtful relationship builder, creating meaningful connections with all partners and stakeholders, at differing levels, to bring insightful ideas to the forefront

• Is a highly effective communicator (verbal and written) who can influence internal decision makers with formal recommendations and informal networking.

• Anticipates the reactions of stakeholders and comes to the table prepared with potential solutions and thoughtful responses

• Adept at briefing and collaborating with creative teams, external agencies and internal resources, on the development of marketing assets.

• Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work. 

• Likes thinking outside the box to search for new testing opportunities

• Can operate in white space with limited support and contribute to the agenda collaboratively  

• Has a passion for leveraging data, metrics and insights to drive results and learnings

• Demonstrates strong curiosity, ability to learn quickly, and think creatively to uncover and apply actionable consumer insights.

• Has experience working with colleagues at varying levels, including senior leadership

• Has experience using marketing technology, like Salesforce, to make marketing more personalized and relevant.

• High learning agility with an analytical, creative, and innovative approach

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 4 years experience in working with multi-channel marketing programs

• At least 4 years of experience managing marketing intent, partnering with creative and channel teams, and developing campaigns and briefs

Preferred Qualifications: 

• Masters degree in Marketing, Business or Communications

• 5+ years of experience in marketing for financial services 

• 5+ years of Business to Business (B2B) marketing experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.