Forrester Research

Principal Analyst - Technology Resilience

Forrester Research$126K — $206K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in technology roles (director-level or above) in practice, consultancy, or research analysis.
  • Experience advising senior management and C-level clients.
  • Strong client-facing communication and collaboration capabilities.
  • Technical expertise in enterprise platforms (cloud, storage, resilience, etc.).
  • Deep knowledge of resilience concepts and industry best practices like SRE and ISO standards.
  • Ability to simplify complex ideas into clear concepts and advocate for them.
  • Demonstrated analytical, writing, editing, and presentation skills.

Responsibilities

  • Lead research on technology resilience and data storage across various teams.
  • Understand client needs to enhance their success.
  • Conduct primary research on resilience trends and services.
  • Analyze technology resilience in major platforms such as cloud and AI systems.
  • Produce high-quality research content and create various intellectual property.
  • Increase research visibility and contribute to client communities.
  • Lead Forrester Waves and Landscape research in relevant domains.
  • Engage with clients to contextualize research and solve their business challenges.
  • Present at events and webinars to enhance brand presence.
  • Build relationships in the industry as a thought leader.

Benefits

  • Access to extensive benefits, including health, retirement, and wellness programs.
  • Opportunity for professional growth through various development initiatives.
  • Flexible working arrangements and a collaborative work environment.
  • Participation in community outreach and engagement activities.
  • Incentives for key performance indicators and achievements.
Full Job Description
About This Role:

Forrester Research is seeking a Principal Analyst to lead Forrester's technology resilience and data storage research. The Principal Analyst delivers research that encompasses: 1) modern technology resilience practices, skills, and culture; 2) drive research on key platforms, vendors and trends in data resilience, object storage, and recovery related markets; 3) brings the right mix of both strategic and technical delivery experiences; and 4) fosters a culture of collaboration across our research, sales, product, and customer success teams. The Principal Analyst has a strong understanding of technology leaders' concerns and priorities.

Job Description:

The Principal Analyst works as part of a high-performing team with a strong emphasis on collaborating with others in all aspects of the job. A Principal Analyst is expected to:
  • Lead our technology and data resilience coverage, working across Forrester research teams, including the technology executive, technology strategy, and executive partner teams to develop a complete research portfolio that drives customer delight and revenue.
  • Develop a deep understanding of what Forrester clients require to be successful as technology executives and leaders.
  • Conduct primary research (interviews, surveys, briefings) into: 1) practices and trends across various technology resilience domains (technology, platforms, practices, and key partners) and 2) how resilience leaders deliver services to internal clients. Use this research to help clients navigate resilience challenges by providing insights on the future of work, cost optimization, investment prioritization, and long-term technology strategy.
  • Conduct deep analysis of modern technology resilience across major platform domains including cloud platforms, mission critical SaaS, enterprise applications, AI systems, etc.
  • Create high-quality, actionable, analytically deep and fact-based research content throughout the year; i.e., write ~12 highly reports + create additional IP (tools, webinars, videos, etc.) per year.
  • Build visibility for his/her research and contribute to Forrester client communities and beyond.
  • Drive and lead key Forrester Waves and Landscape research in resilience and storage related domains.
  • Consult with clients to apply Forrester's research in the context of their specific business environment and help solve their problems through inquiry, guidance, and advisory and consulting engagements.
  • Present at Forrester-sponsored and industry-related events and deliver client webinars.
  • Establish an industry presence as an influential speaker and thinker; build relationships with journalists who cover the sector; and participate in vendor briefings and field press inquiries as necessary.
  • Support business development and prospect conversations as arranged by Forrester's account leadership teams.
  • Fosters a leadership style that drives a culture of cross-team collaboration, mentorship, integrity and relentless, and positive pursuits.


Job Requirements:
  • At least 10 years of experience in a mix of roles as a director-level and above practitioner, consultant, or research analyst in technology.
  • Demonstrated ability to serve as an advisor to senior management and C-level clients.
  • Superior client-facing communication, listening, critical thinking, and collaboration skills with researchers, subject-matter experts, and client leaders.
  • Solid technical experience across major enterprise platforms, e.g., cloud, storage, resilience, backup, infrastructure, security.
  • Deep understanding of the following concepts and industry best practices: site reliability engineering (SRE), National Incident Management System (NIMS), the National Response Framework (NRF), availability zones, ISO 22301, NIST SP 800-34, blameless retrospectives, CAST, fault injection, proactive and continuous testing, business impact analysis, immutability, and tabletop exercises.
  • Ability to understand modern resilience concepts and the skill sets of SREs and senior resilience leaders.
  • Ability to take complex, disparate ideas and distill them into simple, provocative concepts; willingness to take a stand on outcomes with clients, vendors, press, and competition.
  • A strong record of academic achievement.
  • Superior analytical, writing, editing, and presentation skills.
  • The ability to travel 30% of the time or more.


Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition, with the exception of New York City and Georgia. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.

Base salary range: $141,000 - $229,000

Base salary range for Georgia: $126,000 - $206,000

Base salary range for New York City, NY: $161,000 - $263,000

For employees based in Washington State, the percentage listed here is an estimated bonus target as a percentage of base salary, in accordance with the Forrester Employee Bonus plan. Individual and company performance, as well as other eligibility criteria, will determine the actual incentive amount.

Bonus target: 15%

For information on benefits, please visit: https://forresterbenefits.com/

The application deadline is August 30, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.

#LI-JM1

FLSA Status:
Exempt

Benefits at a Glance

About Forrester Research

Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Forrester Research provides proprietary research, consumer and business data, custom consulting, events, online communities, and peer-to-peer executive programs. The company's research is divided into three areas: business technology, consumer technology, and marketing and strategy. Forrester Research's clients include global enterprises, technology vendors, and management consulting firms. The company was founded in 1983 and is headquartered in Cambridge, Massachusetts.
Learn more about Forrester Research
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