What your new challenge will look like You'll be joining the optaire by 4flow team, our AI-native logistics platform for supply chain planning and execution. As a Presales Consultant, you'll partner with sales and prospective customers across all stages of sales cycle - leading discovery conversations, designing tailored solutions, demonstrating the value of optaire in solving complex supply chain challenges, and supporting successful solution implementations.
- Act as a bridge between customer needs and product innovation, helping to validate new functionality through early customer engagements.
- Play a key role in scaling our presales motion for a product that is not just an evolution, but a ground-up new software platform.
- This role will contribute into product marketing - without being a core responsibility."
- This role offers a unique blend of customer-facing solution design and product-building influence, ideal for someone who thrives at the intersection of technology, supply chain, and market expansion.
Key Responsibilities: - Prepare and execute customer product demonstrations at various stages of the sales process.
- Design tailored demos that align with customer needs, leveraging our logistics and supply chain products.
- Deliver compelling product demonstrations, presentations, and proof-of-concepts to executive and technical stakeholders.
- Collaborate with the Sales team to qualify opportunities and understand customer business challenges, Supply Chain workflows, and technical environments.
- Understand/Discover customer needs and pain points and their business outcomes they are looking to achieve.
- Translate customer business needs into solution requirements and act as a bridge between sales, products, and other groups.
- Scope and support execution of customer POCs and customer engagement through full sales lifecycle.
- Partner with customers to define and establish clear business value metrics and KPIs aligned to the success of the new solution.
- Support RFP/RFI responses with clear technical and functional content.
- Provide market feedback on product roadmap.
- Contribute in the process improvement for Presales frameworks.
Why you belong at 4flow - 5+ years of experience in presales, solutions consulting, or solution engineering, preferably in logistics, Supply chain for enterprise SaaS.
- Excellent communication and presentation skills with the ability to translate complex solutions into business value.
- Strong understanding of supply chain processes (transportation, warehousing, trade compliance, order management, etc.).
- Experience with ERP, WMS, TMS, or related enterprise platforms, including hands on Implementation. Integration experience is a plus.
- Ability to manage multiple priorities in a fast-paced, high-growth environment.
- Comfortable working in an entrepreneurial setting-building processes, collaborating across regions, and wearing multiple hats.
- Willingness to travel up to 35%.
What we offer 4flow, Inc., an American company with strong German roots, offers a clear vision, stability, and exceptional long-term career opportunities. As part of a highly international and fast-growing organization with a vibrant corporate culture, you'll enjoy a competitive compensation package, a rewarding bonus program, and a comprehensive benefits plan.
