Job Description Summary:ModMed is hiring a Pre-sales Solutions Consultant, RCM, to be a key strategic driver on our sales team. In this role, you will serve as the ultimate subject matter expert across our financial operations, medical practice management, and Revenue Cycle Management services and AI solutions.
The Solutions Consultant interacts with prospective customers through executive meetings, discovery conversations, remote/onsite clinical workflow analysis, Requests for Proposal (RfP), solution demonstrations/presentations, and follow-up discussions., interacts with prospective customers through executive meetings, discovery conversations, remote/onsite clinical workflow analysis, Requests for Proposal (RfP), solution demonstrations/presentations and follow-up discussions. The Primary role of the PreSales Solutions Consultant is to advance qualified sales opportunities by ensuring ModMed solution(s) provide a functional fit that solves the client's key challenges, achieves their desired practice outcomes, and provides value above and beyond competitive offerings.
You will partner closely with our Strategic and Enterprise sales segments to unpack complex client challenges, showcase the distinct value of ModMed's software/services, and directly influence the development of our next-generation, AI-powered RCM offerings. If you thrive on transforming technical capabilities into compelling, value-driven stories for healthcare leaders, we want you on our team.
Your Role:- Partner with the Sales team in a "one-to-many" model, providing deep RCM and financial/practice management expertise to high-value prospects and clients evaluating our solutions.
- Lead business and functional discovery sessions with prospective customer stakeholders to understand their unique operational challenges, clinical workflows, and overarching objectives.
- Compose and deliver superior software demonstrations and presentations to prospective audiences, including Practice Administrators, Billers, Physicians, and executive leadership, clearly articulating value, win themes, and competitive differentiation.
- Leverage disciplined, structured presales methodologies to deliver focused, seamless, and customer-centric presentation loops and materials.
- Effectively collaborate with internal teams-including Product, Engineering, Marketing, Customer Success, and Executive Leadership-to ensure comprehensive solution alignment and deal success.
- Provide consistent, detailed post-sale knowledge transfer to Customer Success and Professional Services teams to ensure a smooth transition and optimal experience for new clients.
- Serve as the internal RCM Product and Services Subject Matter Expert. You will partner with Product Managers to elevate the team's collective knowledge, create educational training materials, and provide real-world insights for ModMed's AI-powered product development.
Skills & Requirements:- Bachelor's degree is highly preferred; relevant, equivalent professional experience will be fully considered in lieu of a degree.
- Minimum of 5 years of experience as a Solutions Engineer, or 5+ combined years of experience in financial medical practice management/administration utilizing ModMed PM or competing RCM solutions.
- Expert knowledge of Practice Management and Revenue Cycle Management portfolios, with the ability to confidently demonstrate workflows across multiple medical specialties.
- A strong, demonstrable interest and relevant experience in modern technology trends and AI-driven software solutions.
- Mastery of navigating and delivering highly engaging remote and hybrid presentations using collaboration and visualization tools (e.g., Google Meet, Figma, etc.).
- Exceptional ability to build credibility, present complex financial concepts simply, and influence diverse stakeholder groups from clinical staff to C-suite executives.
- Ability to travel domestically up to 65%.
ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
United States- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
