The RoleWe're looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You'll work across Ubiquiti's expanding ecosystem-including routing, switching, security, SD-WAN, cameras, and access control-partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You'll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves-not just how it's sold.
What You'll Do- Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
- Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
- Translate customer and partner needs into structured, actionable feedback that informs product direction
- Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
- Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
- Build and maintain lab environments to test, validate, and refine real-world solutions
What We're Looking For- Experience with Routing, Switching, and SD-WAN is strongly preferred.
- Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
- Clear communicator who can translate complex technical concepts for both technical and executive audiences
- Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
- Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners
- Up to 10% travel required for trade shows, events, and on-site projects
Benefits- Latest Ubiquiti gear to build and maintain a home lab
- Fully paid, high-coverage medical, dental, and vision insurance
- Opportunity to directly influence products used by millions worldwide
- Flexible, hybrid work environment
Salary Range: $100,000 - $150,000
