Job Title: Practice Specialist I
Location: SBC Corporation
Department Name: IT&S Medical Group Support
Status: Salaried
Shift: Day
Pay Range: $68,724.10 - $97,073.00 per year
Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
The Practice Specialist supports the successful onboarding, transition, and optimization of ambulatory practices across RWJBarnabas Health. This includes
practice acquisitions, location changes, mergers, expansions, Epic onboarding, data conversion assessments, and ambulatory workflow optimization.
Working closely with practice leadership, operational stakeholders, and Epic teams, the Practice Specialist coordinates pre and post go-live activities, supports Epic Build Requests, reinforces standardized workflows, and identifies opportunities to improve practice operations and the overall user experience.
As a Practice Specialist, a typical day may include:- Supporting ambulatory practice acquisitions, onboarding, location changes, mergers, and expansions
- Conducting initial practice assessments and gathering operational and system data
- Coordinating acquisition and onboarding activities, including data conversion assessments and Epic Build Requests
- Serving as a liaison between Epic build teams, practice resources, project teams, and operational stakeholders
- Supporting pre-go-live, go-live, and post-go-live activities for ambulatory practices
- Evaluating current-state workflows and helping practices transition to standardized future-state processes
- Providing hands-on support and workflow reinforcement for practice staff and providers
- Supporting Epic workflows, applications, and newly implemented functionality
- Identifying and recommending process improvements that increase efficiency, standardization, and practice performance
- Participating in practice leadership meetings, project workgroups, acquisition planning meetings, and EpicTogether meetings
- Tracking project activities, issues, risks, and resolutions through completion
- Connecting practice resources with appropriate Epic education and training opportunities
This Role Might Be For You If- You have healthcare experience and understand how an ambulatory or physician practice operates
- You enjoy working on practice acquisitions, onboarding, implementations, or operational projects
- You have experience supporting an EHR or Epic in a healthcare environment
- You enjoy evaluating workflows and identifying opportunities for process improvement
- You can work directly with providers, practice staff, operational leaders, and technical teams
- You are comfortable managing multiple projects, priorities, and deadlines
- You enjoy helping teams adopt standardized workflows and get more from their technology
To Be Considered for the Practice Specialist position, you must have:- Associate's degree with 2+ years of relevant work experience
- 1 to 2 years of relevant experience working in a healthcare setting
- Knowledge of healthcare operations and workflows
- Ability to support practice onboarding, operational projects, workflow assessments, and process improvement initiatives
- Strong project coordination, organization, and prioritization skills
- Ability to independently manage routine assignments and multiple competing priorities
- Strong critical thinking, problem-solving, and data analysis skills
- Excellent verbal and written communication skills
- Strong customer service and relationship-building skills
- Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel
Preferred Qualifications- Bachelor's degree or equivalent relevant work experience
- 1 to 2 years of experience with EHR system implementations and practice acquisitions
- Experience working in an ambulatory, medical group, or physician office setting
- Epic application and workflow experience
- Experience supporting Epic implementations, go-lives, or practice onboarding
- Experience with healthcare workflow optimization and standardization
- Experience coordinating projects across operational and technical teams
- Experience evaluating data and workflows to identify process improvement opportunities
Why You'll Love Working With UsAt RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
