Practice Manager

Practice Manager Position Summary The Practice Manager will be responsible for overseeing the successful operation of a designated SpaDerma location, driving sales, and optimizing profitability. This full-time role offers a flexible schedule and requires a motivated, goal-oriented individual with a passion for leading teams, enhancing customer experience, and achieving sales targets. Key Responsibilities • Lead and coach a team to meet and exceed sales goals. • Partner with multiple leaders in the business-Regional Manager, VP of Operations and VP of Sales, Clinical Director and Education Director. • Use training protocols to elevate customer service and patient experience. • Oversee daily operations, including software management, spa maintenance, and patient satisfaction. • Set, assign, and monitor team sales goals. • Manage adverse reactions to treatments and maintain high standards of patient care. • Support social media and influencer management. • Coordinate equipment purchases, warranties, and maintenance. • Oversee product inventory, ordering, and spa promotions. • Hire, train, and mentor new staff, fostering a supportive team environment. • Maintain procedures and protocols to streamline operations. • Partner with the Events Manager for events and special projects as needed. • Establish team goals, deadlines, and objectives. • Supervise and handle disciplinary measures, ensuring a professional workplace. • Drive budgeting and profit maximization efforts. Qualifications • Bachelor's degree preferred. • Aesthetics license a plus, but not required. • Minimum of 5 years of management experience of at least 15 direct reports. • Strong communication, organization, and leadership abilities. • Proven track record in sales and customer relationship management. Benefits SpaDerma offers a competitive benefits package designed to support the health, wellness, and growth of our employees, including: • Health, dental, and vision insurance options • 401K • Paid time off • Employee discounts on services and products • Wellness programs and resources Compensation • Starting at $85,000