Prisma Health

Practice Manager

Prisma Health • $80K — $95K *
Cleveland, OH 44130In-Person
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of healthcare leadership experience
  • Experience in occupational health preferred
  • Strong regulatory compliance knowledge
  • Expertise in budgeting and financial oversight
  • Track record of team development and coaching
  • Focus on customer service and patient experience
  • Excellent problem-solving and critical thinking skills
  • Ability to lead in a dynamic healthcare environment

Responsibilities

  • Lead clinical and administrative teams for patient care excellence
  • Ensure operational practices meet budget and performance goals
  • Communicate and develop annual center goals
  • Collaborate with clinical operations to uphold standards
  • Manage work schedules to align with policies
  • Conduct performance evaluations and coaching for staff
  • Hire and retain appropriate staff for patient care needs
  • Manage inventory of medical supplies and equipment
  • Partner with marketing for localized strategies
  • Promote WellStreet mission and core values through leadership

Benefits

  • Supportive work environment aligned with core values
  • Opportunities for professional development
  • A fast-paced, collaborative healthcare setting
  • Engagement with a mission-driven organization
  • Focus on excellence in patient experience
Full Job Description
Ideally, candidates should possess:

  • 5+ years of healthcare leadership experience
  • Occupational Health experience (preferred but not required)
  • Strong knowledge of regulatory compliance
  • Experience with budgeting, inventory/supply management, and P&L oversight
  • Proven success in team development and coaching
  • Exceptional customer service and patient experience focus
  • Strong critical thinking and problem-solving skills
  • Ability to lead teams in a fast-paced, multi-provider healthcare environment


ROLE & RESPONSIBILTIES:

  • Lead urgent care/occupational medicine center's clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
    create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the mission
  • Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
  • Develop and communicate annual center vision and goals
  • Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the Wellstreet mission
  • Develop and manage monthly work schedules of administrative and clinical direct reports
    ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirements
  • Conduct timely annual performance evaluations and professional development coaching to direct reports
  • Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
  • Conduct progressive disciplinary action in accordance with Wellstreet human resources policies and procedures
  • Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
  • Partner and collaborate with the marketing and public relations department to develop center level marketing strategies
  • Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core values
  • Perform additional responsibilities as assigned


EDUCATIONAL REQUIREMENT & QUALIFICATIONS:

  • Have at least 3 years of leadership experience
  • Experience in urgent care and occupational medicine preferred
  • 1 year of marketing experience, in healthcare preferred
  • Working knowledge of healthcare business office, insurance operations, ICD-9 and CPT preferred, but not required
  • High School diploma or equivalent


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About Prisma Health

Prisma Health is a not-for-profit health company and the largest healthcare system in South Carolina. It was formed in 2017 by the merger of Palmetto Health and Greenville Health System. Prisma Health operates 18 hospitals and more than 300 outpatient centers, providing a range of medical services including primary care, emergency care, cancer care, heart and vascular care, neurology, orthopedics, pediatrics, and women's health. The company also offers telehealth services and has a medical school, the University of South Carolina School of Medicine Greenville.
Learn more about Prisma Health
Size
32,000 employees
Industry
Healthcare
Net Income
-$1 million
Founded
2017
5 Year Trend
+2%
Revenue
$4.4 billion
* Ladders Estimates

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