Job DescriptionThe Practice Manager will be responsible for management of services, specifically in the areas of administration, personnel, fiscal & revenue management, strategic planning and operations of both the Oral Surgery Department and the Oral Surgery Group Practice. The scope of these two clinic operations represents $1.5M and $8M clinical operations and these operations involve surgical dental and medical procedures required increased management and attention to health compliance and protocols. Further, since these two clinics operate out of both the BU School of Dental Medicine as well as the Boston Medical Center hospital, it requires the ability to be knowledgeable about the different regulations, compliance requirements and staffing regulations of both entities. This position directly manages four Surgical Assistants, four Patient Care Coordinators and two Patient Coordinators. Additionally, this position is required to work closely with the Administrative Director and Chair of the Oral & Maxillofacial Surgery department in managing all business operations of the two clinical operations. The Practice Manager is responsible for developing and managing an environment that fosters teamwork among the staff and faculty while providing excellent customer service to our patients and students. This includes, but is not limited to, interacting with all staff and faculty employees on various operational matters while assisting with the development and implementation of the annual goals of the Oral Surgery Department.
Required Skills- Master's degree required or Bachelor's as a minimum.
- Will consider work experience to substitute for the Master's degree.
- Prior experience as a Practice Manager in a Dental Group Practice Setting required; or experience working in a Group Practice.
- Model in a Dental School preferred Prior experience in supervising staff employees required.
- Must be able to review and discuss a treatment plan with patients and have strong understanding of dental terms and procedures.
- Demonstrated experience with revenue and budget reconciliation.
- Must be proactive and demonstrate critical thinking skills in order to problem solve.
- Must be organized with attention to detail and with the ability to multi-task and set priorities for yourself and your staff.
- Must be able to communicate effectively both written and oral.
Required Experience