SUMMARY:

Manages and coordinates all day to day management of the personnel and operations that support the delivery of comprehensive health care services in a manner that most satisfies patients and promotes financial stability.
RESPONSIBILITIES:

Ensures the achievement of NCQA, ACO, Meaningful Use quality measures and other clinical quality improvement initiatives Promotes continuous quality improvement in patient services and practice workflow Manages and coordinates all aspects of patient registration, scheduling, insurance verification and reception Tracks access to care Ensures compliance with standard, Brown Health Medical Group Primary Care, OSHA and HIPAA policies and requirements Establishes and implements short and long range organizational goals, objectives, policies and operating procedures Monitors and evaluates operational effectiveness and implements changes required for improvement Oversees the supervision of personnel including: work allocation, training and problem resolution Evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance Recruiting, interviewing, hiring, and on-boarding new staff Develops procedures and trains staff on new policies Develops and monitors office budgets, monitors resource utilization and initiates purchase requests Communicates new information and policies to the practices and assists and guides implementation Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy Adheres to Brown Health Medical Group Primary Care guidelines and policies for protecting patients' demographic, clinical and financial information Performs other job-related duties as assigned

MINIMUM QUALIFICATIONS:

Pay Range:
$71,136.00-$117,353.60

Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
m-f
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No