Experience in primary care, ambulatory care, or outpatient healthcare settings required.
Nursing background, RN license, or Master's in Healthcare Administration (MHA) preferred.
Previous supervisory or practice management experience essential.
Strong understanding of medical office operations and patient flow.
Ability to lead a small team while engaging in daily operations.
Excellent organizational, communication, and problem-solving skills.
Comfortable in a developing environment with evolving processes.
Responsibilities
Oversee daily operations of a primary care clinic, ensuring efficiency and patient-centered care.
Provide leadership and support to medical assistants and front desk staff.
Coordinate schedules with clinical providers to enhance patient flow and reduce wait times.
Develop workflows, policies, and operational processes as the clinic grows.
Monitor quality measures and clinical performance indicators for FQHC reporting.
Identify operational challenges and implement solutions to improve efficiency.
Support staff training and development to enhance team performance.
Benefits
Medical, dental, and vision insurance.
25 days of paid time off.
Access to a retirement account with employer matching.
Tuition reimbursement.
Full Job Description
Practice Administrator, FQHC
Samaritan Daytop Health is seeking an experienced Practice Administrator to lead the launch and operational growth of its first Federally Qualified Health Center (FQHC) in the Bronx, backed by the deep community roots of Samaritan Daytop Village. In this ground-floor healthcare leadership role, the Practice Administrator will build a high-performing outpatient team, design daily clinical workflows, and oversee healthcare operations to deliver high-quality community care in the Bronx. This position is ideal for a hands-on outpatient practice manager looking to shape a new FQHC clinic from the ground up.
Responsibilities
Oversee daily operations of a growing primary care clinic, ensuring an organized, efficient, and patient-centered environment.
Provide day-to-day leadership and support to medical assistants, front desk staff, and patient navigation personnel.
Work closely with clinical providers and leadership to coordinate schedules, improve patient flow, and reduce wait times.
Help develop and strengthen workflows, policies, and operational processes as the clinic continues to grow.
Monitor quality measures, clinical performance indicators, and data collection processes related to FQHC and UDS reporting.
Identify operational challenges and implement practical solutions that improve efficiency and the patient experience.
Support staff training, development, accountability, and overall team performance.
Coordinate with providers and support staff to ensure patients receive timely, quality care.
Step in and assist with daily operational needs when staffing challenges arise.
Help build a positive, collaborative work environment where staff feel supported and patients come first.
Qualifications
Experience working in a primary care, ambulatory care, or outpatient healthcare setting is required.
Nursing background, RN license, or a Master's in Healthcare Administration (MHA) is a plus, but not required.
Previous supervisory, leadership, or practice management experience.
Strong understanding of medical office operations, patient flow, scheduling, and staff coordination.
Ability to lead a small team while remaining actively involved in day-to-day operations.
Strong organizational, communication, and problem-solving skills.
Comfortable working in a growing environment where processes are still being developed.
Experience in an FQHC or community health center is a plus, but not required.
Familiarity with quality measures, UDS reporting, or healthcare performance metrics is preferred.
Additional Information
This is a full-time exempt role with a salary of $115,000-$125,000 with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match and tuition reimbursement.
This role is located in Mott Haven, Bronx and has a schedule of Monday-Friday 9am-5pm.
