Responsibilities
Position Summary: Responsible for the day-to-day operations/functions of the medical office, physicians and associates in accordance with federal, state and local standards, guidelines, and regulations. Responsible for current licenses/certifications and primary source validation. Oversees and is responsible for all aspects related to the offices and the revenue cycle. Responsible for the maintaining of compliance, training, registration, eligibility, coding, billing, claims, collections, reporting and credentialing. Responsible for daily payroll and accounts payable. Coordinates with senior leadership to promote physician services, strategic planning, supply chain management, budget preparation, and employee satisfaction. Practices the effective cost control measures through economic utilization of staff, materials and equipment. Monitors budget variances and plans appropriate adjustments. Responsible for supporting and carrying out all established policies and practices. Manages departmental expense and monitors volume/revenue generation to assure that practice financials are met or exceeded. Demonstrates Service Excellence and conveys professionalism at all times and strong motivation to achieve optimum results. All other duties as assigned.
Qualifications
Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):
Education: Bachelor Degree with 5 years healthcare supervisory experience required. In lieu of degree, 7+ years healthcare supervisory/management experience or CMPE certification
Work experience: Five (5) years' healthcare supervisory experience
Knowledge: Working knowledge of Microsoft Office software, EMR systems, medical and billing terminology, healthcare or hospital office settings, service excellence, revenue cycle operations and recruiting, training, leading and performance management of staff
Skills: Multitasking, decision making, process improvement, project management, interpersonal, communication, leadership, computer proficiency, excellent customer service and business savvy
Abilities: Operate within the concept of patient focused care
Equipment Operated: Standard office equipment (laptop, computer, calculator, fax, copier, scanner, etc.)
Work environment: HOPD or outpatient medical office setting
Mental/Physical Requirements: Prolonged periods of sitting with possible multi-site travel
