Knowledge of calibration and vehicle data collection
Hands-on problem-solving skills and strong root-cause analysis skills
Ability to work independently and demonstrate self-starter capabilities
Strong communication skills and ability to foster relationships with suppliers
A mindset focused on curiosity and continuous improvement
Responsibilities
Serve as a product development engineer for 10-speed rear-wheel-drive propulsion systems
Take ownership of transmission system and component warranty issues
Evaluate current warranty trends and perform deep dives into field issues
Lead root-cause investigations and follow-up activities with assembly plants and service teams
Collaborate with design/release engineers, manufacturing plants, and service teams to resolve product issues
Work as part of a team to improve part quality and enhance customer experience
Support product and system improvements related to quality, reliability, and warranty performance
Benefits
Opportunity for global travel
Hands-on involvement in product development
Collaboration with cross-functional teams
Focus on continuous improvement and learning
Onsite work in Livonia, Michigan, with flexibility based on testing needs
Full Job Description
Powertrain Quality & Reliability Engineer - Transmission Systems
Overview / Summary
We are seeking a Powertrain Quality & Reliability Engineer focused on 10-speed and hybrid transmission systems, with an emphasis on warranty analysis, field issue investigation, and root-cause resolution.
This role will support transmission system and component quality improvements while working closely with engineering, manufacturing, calibration, service, and supplier teams. The position requires a hands-on problem solver who can take ownership of product issues and contribute to improvements in cost, quality, reliability, and customer experience.
Key Responsibilities
Serve as a product development engineer responsible for 10-speed rear-wheel-drive (RWD) propulsion systems and their integration into vehicle spaces.
Take ownership of transmission system and component warranty issues while working closely with component engineers.
Evaluate current warranty trends and perform deep dives into field issues.
Lead root-cause investigations and follow-up activities with assembly plants and service teams.
Work with component and system design/release engineers, manufacturing plants, calibration teams, service teams, and dealers to resolve product issues.
Work as part of a team to improve part quality and enhance the customer experience.
Work with powertrain manufacturing and vehicle assembly plants on manufacturing-related improvement actions.
Support product and system improvements related to quality, reliability, and warranty performance.
Travel globally as required and support short-term travel related to manufacturing improvement activities and testing/hardware needs.
Work onsite in Livonia, Michigan, four days per week or more depending on specific testing and hardware needs.
Required Qualifications
Bachelor's degree in Engineering.
Experience or knowledge related to transmissions.
Knowledge of calibration and vehicle data collection.
Hands-on problem-solving skills and strong root-cause analysis skills.
Ability to work independently and demonstrate self-starter capabilities.
Strong communication skills and ability to foster relationships with suppliers.
A mindset focused on curiosity and continuous improvement.
Strong desire to learn from and teach others.
Ability to support global travel as required.
Preferred Qualifications
Experience with Caltools, ATI, or similar tools.
Experience with electric motor, hybrid, FHEV, or PHEV systems.
Transmission or powertrain experience.
Design/release engineering experience.
Experience with 10-speed and/or hybrid transmission systems.
About HTC Global Services
HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
