Strong communication skills for effective customer service.
Ability to work collaboratively in a team environment.
Familiarity with medical documentation and triage processes.
Responsibilities
Triage phone calls and messages as assigned.
Schedule medical clearances and follow-up appointments.
Coordinate Transition of Care within 48 hours of discharge.
Obtain and manage hospital documentation.
Perform medication reconciliation and work with standing orders.
Enroll and maintain patients in Critical Care Management.
Collect and label various medical samples.
Room patients, including taking vital signs and gathering medical history.
Administer vaccines and perform basic treatments like wound care and vital checks.
Handle administrative tasks such as faxing documents and completing forms.
Benefits
Professional development opportunities.
Supportive team environment focused on patient care.
Access to a diverse patient population.
Engagement in critical care management initiatives.
Full Job Description
Provide care to the patients of Oak Orchard Health. Provide professional and courteous customer service to the patients of Oak Orchard Health adhering to our core values of professionalism, courteous and competence. Work as a team with other staff members to ensure the utmost of efficiency in the daily operations of Oak Orchard Health.
Job Responsibilities:
Phone and message triage as assigned.
Schedule medical clearances and hospital follow up appointments.
Coordination of Transition of Care, with in the first 48 hours of discharge.
Obtain hospital documentation
Medicine reconciliation
Work with standing orders
Enroll and maintain patients in Critical Care Management
Collecting and labeling samples such as urine, blood, GYN, throat swabs, Hgb, lead, etc.
Rooming Patients: vital signs, med reconciliation, gathering history.
Nurse Visits: Vaccine administration, weight checks, vital signs, would care dressing.
Work on faxing, documents, and triages as needed including filling out forms: FMLA, DMV, DOT, Disability, School CPE, etc.
Stocking Exam Rooms.
Daily Closing Responsibilities When Assigned.
Assist Providers as Needed.
Other duties as Requested by Manger: Including but not limited to the following: EKG's spirometry, administration of oxygen, nebulizer treatments, obtain prior auths from insurance companies.
