Police Services Supervisor

Salary : $66,554.18 - $99,831.26 Annually
Location : Civic Center, CO
Job Type: Full-Time
Job Number:
Department: Police
Division: Support Services
Opening Date: 11/07/2026
Closing Date: 11/28/2026 11:59 PM Mountain
FLSA: Non-Exempt
Bargaining Unit: NA

General Purpose
The Police Services Supervisor coordinates and supervises the activities and functions of the Police Services Technicians in the daily operations of the Records Unit. Ensures quality of work and adherence to laws, policies and procedures. Performs technical and complex analytical and administrative tasks and resolves issues that arise within the Unit.

Essential Duties & Responsibilities
• Serves as Police Department records custodian with duties and responsibilities for police records retention, release and destruction, as required by law
• Ensures Department adherence to the laws, codes, and policies governing the retention and release of criminal justice records and information
• Manages and oversees the retention, destruction and release of all Department criminal justice records, printed and computer documents, microfilm (microfiche), and digital images and recordings in accordance with the Colorado Criminal Justice Records Act
• Directs and supervise Police Services Technicians to maintain the daily operations of the Records Unit.
• Serves as the Department liaison to the Colorado Division of Archives, City Clerk's Office and the Colorado Bureau of Investigations.
• Administers and manages all department records management systems, including Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), NIBRS, and other law enforcement records management systems
• Prepares reports on records management data
• Manages unit work schedules and project deadlines, allocates personnel, and promotes efficient operations
• Maintains and updates data and information tables in the Records Management System
• Maintains and updates the procedure manual for Records Unit
• Screens complaints, identifies sensitive issues, and brings appropriate issues to the immediate attention of management
• Researches problems, investigates issues and proposes solutions
• Participates in the development and maintenance of policies and procedures; monitors work activities to ensure compliance with established policies and procedures; recommends and assists in the implementation of goals and objectives
• All employees must model and demonstrate the City Values at all times during the course of employment; to include: Integrity, Collaboration, Innovation, Respect and Excellence.

Performs other duties as assigned

Minimum Qualifications
Associates degree in Business Administration, Public Administration, or a related field, two years of law enforcement records and CCIC/NCIC experience, and two years of supervisory or lead worker experience are required. An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered. Must qualify for FBI certification to access the Criminal Justice Information System; qualification includes no felony conviction of any kind. CCIC/NCIC certification highly desired and is required within 30 days of hire date.
Knowledge, Skills, and Abilities
• Solid knowledge of the laws, regulations, principles, and practices of law enforcement records retention, release, and destruction
• Solid knowledge and understanding of the technical language used within the department
• Knowledge of the principles and practices of staff management and supervision
• Knowledge of training methods and ability to instruct others through explanation, demonstration, and supervised practice
• Knowledge of the policies, procedures, methods and activities of the department as they pertain to the responsibilities of Records Supervisor
• Knowledge of the reports and records which must be prepared, processed and maintained in order to meet the requirements of the department
• Strong customer services skills
• Good organizational, management, human relations, and technical skills
• Ability to read, analyze, and interpret technical reports and documents
• Ability to write professional reports and correspondence, using proper spelling, grammar, and style
• Ability to present information and respond to questions individually and in groups
• Ability to identify and solve practical and complex problems with a variety of variables
• Ability to perform required mathematical calculations
• Ability to work in a team environment
• Ability to use discretion and independent judgment in non-routine situations

Equipment Used, Work Environment and Physical Activities

• Duty Assignment Locations: The primary work location may vary and is subject to change based on the departmental needs and operational requirements.
• Driving: Drives a city or personal vehicle in the normal course of business
  • Office Equipment: Daily use of computer, keyboard, copier, scanner, printer, calculator, cash register, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, document management software, Logos cash receipts software, and Adobe software
  • Other Equipment: Radio
  • Physical Activities:Sits for long periods of time; light physical activity that may include walking, standing, stooping, bending, reaching, lifting and carrying
  • Lifting:Occasionally lifts, carries, and exerts up to 40 pounds
  • Vision and Hearing:Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires
  • Exposure to Environmental Conditions:Position generally works in an office setting with overhead lighting and long periods of screen time.
  • Schedule: Position generally works a non-traditional work week; may work rotating shifts, from 8 to 12 hours, to include days, evenings, nights, holidays and weekends
  • Additional Working Conditions:May be exposed to work settings that vary in convenience and comfort
  
  NOTE: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.

Please review our benefits

PAID TIME-OFF BENEFITS:

• Holidays: 12 paid holidays each year with the addition of an 8-hour Floating Holiday (in addition to the Floating Holiday that can be earned by participating in the Wellness Program).
• General Leave: Employees receive a General Leave bank when they're hired, prorated based on their start date. General leave can be used for vacation, sick time, personal needs, caregiving, school activities, holidays not observed by the City, and other approved reasons in line with Colorado's Healthy Families and Workplaces Act.
• Other Paid Time Off: Jury Duty, Injury Leave, and Military Leave are also available to employees.

ADDITIONAL BENEFITS:

• Employee Assistance Program (EAP): We provide a confidential Employee Assistance Program to help support you and your family on any issue of concern. Eight private counseling sessions are available on a range of needs including, but not limited to marital issues, parenting concerns, grief counseling, supervisor issues, and drug and alcohol abuse.
• Tuition Reimbursement: The City provides a tuition reimbursement program that reimburses qualified educational expenses.
• Eligibility for Pay Increases: Employees are eligible for a pay increase during their annual appraisal following a successful evaluation. Pay increases do not come at the time of the six-month introductory evaluation.
• Personal Computer Employee Purchase Program: To encourage the development of employee computer skills, the City offers an interest-free loan to you for the purchase of computer hardware (including a Desktop or Laptop) and software. The employee must have successfully completed their 6-month Introductory Period for eligibility.
• Recreation Center Membership: Employees and family members are eligible for a membership to the Commerce City Recreation Center for $5.00 per person per year.
• Golf Course Green Fees: Employees can play the City's award-winning Buffalo Run Golf Course at a rate of $9.00 for 9-holes or $18.00 for 18-holes. Employees can also purchase golf merchandise at discounted prices.

01

Do you currently have or will you be able to acquire your Notary Public certification?

• Yes
• No

02

Describe your experience in computer programs and software.
03

Describe your experience in supervising individuals to include number of individuals supervised.
04

Do you have a record or any significant disciplinary actions for sustained violation(s) of law or employment policies for the most recent three years of employment?

• Yes
• No

05

If you answered YES to the above question, please provides dates and an explanation.
06

Have you been convicted of any misdemeanor crimes?

• Yes
• No

07

If you answered Yes to the above question, please list the offense(s) and date(s) of the crime(s).
08

Have you been convicted of a felony?

• Yes
• No

09

If you answered Yes to the above question, please list the offense(s) and date(s) of the crime(s).
10

Have you ever received a Court Martial for a crime that is the equivalent of a felony under state or federal law, or received a Dishonorable or Less Than Honorable discharge from the U.S. military?

• Yes
• No

11

If you answered Yes to the above question, please list the offense(s) and date(s) of the crime(s).
12

In the last 12 months, have you used or possessed marijuana, or any of its derivatives in any form, whether legally or illegally?

• Yes
• No

13

In the last five (5) years, have you been convicted of using or possessing any illegal drugs including the unlawful use or possession of prescription drugs or marijuana?

• Yes
• No

14

If you answered YES to the above question, please list the type of drug used, month, year, and frequency.
15

In the past ten (10) years, have you ever illegally sold, manufactured, cultivated, transported or distributed any controlled substance, prescription drug, steroid or marijuana, or any of its derivatives in any form?

• Yes
• No

16

If you answered YES to the above question, please list the type of drug used, month, year, and frequency.
Required Question