PMS Consultant

Candidates shouldresidewithin reasonable commuting distance ofone of these offices listed below, as this role requires on-site presence at least three days per week.

AvailableOffice Locations: Nottingham | London| Holmdel, NJ | Philadelphia, PA | Raleigh, NC

Overview:As aPMS Consultantat Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work withcutting-edgetools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.

Key Responsibilities:

• Responsible for the successful implementation of our legal practice management software(PMS)to customers. Guides andadvisesother consultants who are also engaged on customer implementations that have dependencies on, or connections to, finance

• Actsas subject matter expert on the financial operations of a legal services business

• Participates in key customer meetings (project kick offs, escalations, project meetings)

• Participates in the creation and/or completion of documentation to capture customer specific configurations - advanced/technical/expert

• Oversees PMS migrations and provides signoff/approval prior to go live

• Oversees and provides signoff/approval, for all PMS projects, the smooth handover from project delivery into business as usual (BAU) support

• Advises the Support team in relation to legal finance issues as appropriate

• Supports the sales team in customer meetings whereexpertisein legal finance management software, migrations and integrations isrequired

• Supports Product Management team whererequired, providing information to enable effective decision makingregardinghow our legal practice management software is developed

• Engages with new and existing customers tomaximizeusage and value of our legal practice management software

• Supports, advises, and shares knowledge to increase competency across internal teams in relation to legal practice management software

• Makes recommendations relating to the best use of the Peppermint solution

• Provides management with regular,timelyupdates

Qualifications:

• Previoussignificant experienceimplementing software solutions into law firms or other regulatory environments

• Understands and hasdemonstratedprevioussuccess in a Consultancy role (previousexperience of working in professional services in a fee earning consultancy role)

• Significant experienceand knowledge of financial processes and systems (ideally legal finance systems and associated regulations)

• Ability toidentify,prioritizeand manage the closing of gaps in delivery and post-delivery processes,proceduresand documentation

• Understanding of Peppermint software functionality (advanced). Note that this will be developed on the job, or frompreviousexperience of Peppermint software solutions

• Degree level qualification (ideally business or technology related) or equivalent relevant experience

• Holds qualification, specific professional memberships to support knowledge (ILFM,Lexel, ICO, Accountancy quals)

• Ability to write technical documentation and follow standardmethodology

• Successfully supported pre-sales activities in Consultancy role

• C-level client facing experience

• Proven technical ability to implement functionality into software

• Understands how law firms tick - the challenges and the opportunities

• Experience in working with partners, 3rd party vendors

• Strong written and verbal skills. Ability to articulate clearly

• Problem solving skills

• Tenacious attitude

• Comprehensive Benefits Package:Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey

• Career Growth and Development:Weprovide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

Pay Transparency Notice for New Jersey Applicants:

The annual salary range for this position is $80,000 to $95,000. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements.