PRIMARY FUNCTION: The Operations Manager II will have sufficient knowledge to understand, communicate, and manage the terms of the PMEL contract. This position is responsible for the daily contract direction and performance of all work required

ESSENTIAL FUNCTIONS
Manage and control PMEL technical operations, production efficiencies, and training management at their assigned sites.
Direct and assign Lead Technicians and PMEL technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE; oversee safety and security practices.
Interface with customers to report and resolve calibration/maintenance support issues and limitations; participate in root cause analysis and corrective action determination meetings.
Interface with the Quality Manager to continuously improve laboratory operational effectiveness.
Plan, formulate, and oversee budget execution, manages contract funding, approves and monitor expenditures. Provides interim status reports on all accounts, establishes and maintains the property control system IAW FAR 45.5, and is responsible for the overall contract performance, including quality of operations and management of resources within established budgets.
Serve as the primary interface with the Government Contracting Officer (CO) and/or Contracting Officer Representative (COR) and staff, and other Government representatives
Upon review of the workload plan, formulate and enforce work standards, assigns work schedules, reviews discrepancies, and supervises the PMEL personnel. The Operations Manager II is also responsible to communicate policies, purposes, and goals of the company to subordinates and administer all hiring and evaluation processes, as well as evaluate proposed problem solutions and trend analysis results to determine feasibility and cost.
Coordinate training programs and requirements
Administer program/contract management including manpower, budget, and funding requirements
Conduct performance evaluations of both PMEL programs and personnel
The Operations Manager II may be required to perform other related duties to meet the ongoing needs of the organization.

SUPERVISORY RESPONSIBILITIES
The Operations Manager II will be responsible for leading and directing the PMEL team, providing counsel and guidance to ensure all tasks are being completed accurately and efficiently.

KNOWLEDGE, SKILLS, & ABILITIES:
Beginner to intermediate computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred
Ability to enter data accurately into databases.
Ability to understand and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to generate routine reports and correspondence
Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members
Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
Ability to follow a process.
Strong professional customer service skills, including active listening, prompt service and follow-up.
Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.
Ability to learn and understand corporate policies and procedures and how they relate to goals.
Ability to perform basic mathematical computations
High degree of self-motivation and the ability to work independently
Ability to multi-task

QUALIFICATIONS:
High School Diploma or equivalent.
Minimum of 10 years US Air Force PMEL experience.

Requires the ability to obtain and maintain an active security clearance

Preferred Skills / Experience:
Bachelors Degree
Minimum of 6 years recent experience in the management, administration and supervision of US Air Force PMELs in accordance with TO 00-20-14

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).