Job DescriptionGrant Thornton is seeking a PMD Talent Effectiveness Manager to join the team. Approved office locations can be found below. Grant Thornton is seeking a Partner/Managing Director (PMD) Talent Effectiveness Manager to join the team.
The PMD Talent Effectiveness Manager is responsible for the end-to-end facilitation and operational delivery of the U.S. PMD (Partners/Managing Directors) performance management process. Reporting to the Associate Director, Engagement & PMD Talent Effectiveness, this role translates PMD performance strategy into clear plans, timelines, communications, and execution rhythms for the U.S. firm. The Manager partners closely with the Go-To-Market (GTM) organization (scorecard strategy and design owner) and internal stakeholders (e.g., HRIS, People Experience, Service Line Operations, Quality) to ensure accurate, timely, and well-governed execution of the PMD performance lifecycle.
This role is operational and program-management focused: establishing cadence, ensuring tooling and data readiness (e.g., Oracle inputs), coordinating operational processes, communications, reporting/insights, and maintaining PMD program content. The Manager supervises an INDUS-based Global TE Senior Associate to delegate and quality-assure tactical work.
Responsibilities:- Own annual PMD performance calendar and execution plan, including milestones, dependencies, risks, and cutovers
- Create annual PMD cycle announcements, instructions, FAQs, guidance, toolkits and leader/evaluator materials
- Maintain operational playbook of Standard Operating Procedures, timelines, roles/RACI, and decision logs across shared repositories
- Coordinate leader and participant briefings, including slides, agendas, and run of show, and logistics with internal stakeholders
- Triage PMD performance support inquiries for timely, accurate routing and resolution
- Partner with the office of the COO and GTM to operationalize the scorecard, confirming data definitions, timelines, and downstream impacts
- Partner with the office of the COO, HRIS/Technology, Analytics, and Finance to deliver accurate, timely PMD data and reporting
- Support M&A integration efforts for PMD performance, ensuring people, processes, and systems are aligned
Additional responsibilities:- Lead cycle retrospectives and apply external performance-enablement best practices to improve timelines, tooling, communications, clarity, quality, and speed
- Manage the INDUS-based Global TE Senior Associate across US PMD TE, US Promotions, and Global Core Succession
- Align PMD performance and rewards timelines and processes with Total Rewards
- Train and enable HRBPs on core PMD processes, including calibration facilitation
- Own business requirements and usability validation for PMD Oracle forms
- Promote knowledge sharing and best practices across the team and the organization
- other duties as assigned
The ideal candidate will possess:Personal characteristics:- Business-minded performance management professional who excels at program and process management: planning, coordination, and follow-through
- Operationally rigorous, detail-accurate, and deadline-reliable in a fast-moving, matrixed environment
- Analytical, comfortable with metrics and translating data into clear decisions, timelines, and stakeholder guidance
- Concise, audience-aware communicator who can write, edit, and sequence communications that drive clarity and action
- A strong collaborator across cross-functional teams
- reputation for discretion, confidentiality, and strong attention to detail
- Displays empathy, curiosity, and passion for creating meaningful employee experiences
Experience, skills and abilities:- 5+ years of progressive experience in performance management, program management, operations, or organizational effectiveness. Experience with PMD or senior leaders and within professional services preferred
- Hands-on experience building and managing complex program plans (e.g., Smartsheet), SOPs, and process documentation
- Solid data and reporting skills (Excel/Power BI or similar) and experience supporting system data readiness (e.g., Oracle workflow inputs/validations)
- Proficiency with MS Office, SharePoint/Teams, and intranet content maintenance
- Strong written and verbal communication skills across stakeholder populations
- People management experience preferred
The base salary range for this position is between $112,000 and $150,000. Placement within the pay range is at Grant Thornton's discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
