Qualifications

• 5+ years of plumbing experience with 2+ years in a management capacity
• Strong customer service orientation
• Analytical skills for data trend analysis and problem-solving
• Proficient in multitasking and efficient time management
• Ability to align team with company values and policies
• Familiarity with technology systems in a professional setting
• Excellent communication and interpersonal skills

Responsibilities

• Supervise all plumbing operations to ensure quality and efficiency
• Hire, train, and lead team members in the plumbing department
• Foster an ethical sales culture focused on customer value
• Manage department P&L to meet revenue and profit goals
• Conduct coaching sessions and performance reviews for staff
• Oversee scheduling and dispatching of technicians to appropriate calls
• Address customer inquiries and resolve issues promptly
• Create and maintain a positive work environment for team members

Benefits

• Opportunities for career advancement
• Weekly payroll schedule
• Comprehensive health, dental, and vision insurance
• Paid life insurance coverage
• 401k plan with company matching
• Generous paid time off including holidays and parental leave
• Provision of new take-home service vehicles and necessary technology
• Bonuses for employee referrals
• Ongoing training and development programs