Plumbing - Trade Manager

Mr. Central

$70K — $100K *
Aiken, SC 29803In-Person
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of plumbing experience with 2+ years in a management capacity
  • Strong customer service orientation
  • Analytical skills for data trend analysis and problem-solving
  • Proficient in multitasking and efficient time management
  • Ability to align team with company values and policies
  • Familiarity with technology systems in a professional setting
  • Excellent communication and interpersonal skills

Responsibilities

  • Supervise all plumbing operations to ensure quality and efficiency
  • Hire, train, and lead team members in the plumbing department
  • Foster an ethical sales culture focused on customer value
  • Manage department P&L to meet revenue and profit goals
  • Conduct coaching sessions and performance reviews for staff
  • Oversee scheduling and dispatching of technicians to appropriate calls
  • Address customer inquiries and resolve issues promptly
  • Create and maintain a positive work environment for team members

Benefits

  • Opportunities for career advancement
  • Weekly payroll schedule
  • Comprehensive health, dental, and vision insurance
  • Paid life insurance coverage
  • 401k plan with company matching
  • Generous paid time off including holidays and parental leave
  • Provision of new take-home service vehicles and necessary technology
  • Bonuses for employee referrals
  • Ongoing training and development programs
Full Job Description
What You'll Do:
  • Supervise all Plumbing activities.
  • Hire, Train, and Lead Plumbing Team Members
  • Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers
  • Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets
  • Conduct regular individual and departmental coaching and Performance Reviews
  • Oversee department dispatchers and ensure right techs get sent to right calls
  • Create technician work schedule
  • Review and approve department payroll
  • Handle all Customer related Requests, Concerns, etc.
  • Create, Establish and Maintain a positive Work Environment
  • Hold team accountable to company policies and procedures.


What You Need:
  • At least 5 years of Plumbing experience, 2 years minimum managing a plumbing team
  • Exceptional customer service skills
  • Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
  • Keen ability to work accurately, efficiently, and manage multiple tasks
  • Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
  • Must be familiar with using technology systems in an office environment.
  • Excellent oral and written communication, interpersonal, and presentation skills.


What We Offer:
  • Plenty of advancement opportunities
  • Weekly pay
  • Health, Dental and Vision Insurance
  • Paid Life Insurance
  • 401k plus a company match
  • Paid vacation, company paid holidays and paid birthdays as well as paid parental leave
  • New take-home service vehicles, fully stocked, company issued phones and tablets
  • Employee referral bonuses
  • Continued training and development


Posted Min Pay Rate

USD $70,000.00/Yr.

Posted Max Pay Rate

USD $100,000.00/Yr.

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