Proven leadership experience in residential plumbing
Strong technical knowledge and ability to support field teams
Familiarity with local plumbing codes and permit processes
Results-driven with a focus on efficiency, performance, and quality
Valid driver's license and clean driving record
Master plumber license preferred or working toward one
Responsibilities
Lead, manage, and support a team of licensed plumbers
Coordinate daily workflow, oversee installations and repairs, and ensure compliance with codes
Identify areas for increased sales and profitability within plumbing operations
Provide hands-on support in the field when needed and serve as a technical resource
Ensure high-quality, timely, and respectful service to customers
Recruit, train, and mentor plumbing staff while building a positive team culture
Benefits
Join a respected home service company with a strong community reputation
Be part of the Apex Service Partners network
Opportunity for professional growth and development
Focus on team accountability and culture of professionalism
Emphasis on high standards of customer service and technical excellence
Full Job Description
Overview
Are you ready to lead a skilled team and drive operational and revenue growth at one of Connecticut's most respected home service companies? Call The Bee is hiring a Plumbing Manager to lead our residential plumbing division. We're looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers.
What You'll Do
Team Leadership: Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
Operational Oversight: Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
Revenue Growth: Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
Technical Excellence: Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
Customer Satisfaction: Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience.
Team Development: Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.
What You Will Bring
Proven leadership experience in residential plumbing
Strong technical knowledge and ability to support field teams
Familiarity with local plumbing codes and permit processes
Results-driven with a focus on efficiency, performance, and quality
Valid driver's license and clean driving record
Master plumber license preferred (or working toward one)
Join our team at Call The Bee and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
Pre-employment background check and drug screening may apply, subject to local laws.
