Extensive leadership experience in commercial plumbing construction or related mechanical contracting operations.
Strong understanding of new-construction plumbing systems and applicable codes.
Demonstrated ability to lead managers and field teams across multiple projects.
Experience with job-cost reporting, budgeting, and profitability management.
Strong communication, decision-making, and organizational skills.
Responsibilities
Direct daily plumbing operations and establish project priorities.
Develop operational plans to support company goals and sustainable growth.
Provide leadership and accountability to project managers and field teams.
Oversee project performance, including schedules, budgets, and quality targets.
Monitor key operational measures and implement improvements for profitability.
Plan workforce needs and oversee crew allocation across projects.
Promote a strong safety culture and ensure compliance with plumbing codes.
Benefits
Promotes a strong safety culture and compliance with regulations.
Opportunities for employee development and performance management.
Engagement in major project discussions and business development.
Collaboration with MEJA leadership on HR and administrative needs.
Full Job Description
Chief Operating Officer (COO)
Position Overview:
The Chief Operating Officer (COO) is responsible for leading the day-to-day operations of Riteline Plumbing, with a focus on new-construction plumbing projects, field performance, profitability, and company growth. This position provides leadership to project management and field operations, ensures effective staffing and resource planning, and works closely with company ownership and MEJA leadership to align operational goals, financial performance, and business priorities. The COO promotes safe, high-quality plumbing work and strong relationships with general contractors, employees, and suppliers.
Key Responsibilities:
Operational Strategy and Leadership:
Direct daily plumbing operations and establish priorities across active and upcoming construction projects.
Develop operational plans that support company goals, project execution, and sustainable growth.
Provide leadership and accountability to project managers, plumbing superintendents, and field teams.
Project Oversight and Performance:
Oversee project performance, including schedules, labor productivity, budgets, quality, and completion targets.
Review project status and resolve escalated issues involving staffing, installation sequencing, materials, and general contractor coordination.
Monitor key operational measures and implement improvements to strengthen project delivery and profitability.
Field Staffing and Team Development:
Plan workforce needs across projects and oversee crew allocation with project and field leaders.
Support hiring, employee development, performance management, and succession planning in coordination with MEJA HR.
Promote clear communication, consistent expectations, and accountability throughout field and office operations.
Financial and Budgetary Oversight:
Work with company ownership, accounting personnel, and MEJA financial leadership to establish budgets and review operating results.
Oversee operational input for billing, change orders, collections, and financial reporting while coordinating with the assigned accounting team.
Estimating, Purchasing, and Resource Management:
Provide executive oversight of estimating, bid selection, project handoff, and workload capacity.
Guide purchasing and supplier relationships to support competitive pricing, timely deliveries, and effective inventory control.
Oversee the effective use and maintenance of company vehicles, tools, and equipment.
Safety, Quality, and Compliance:
Promote a strong safety culture and ensure field leaders enforce company and job-site safety requirements.
Oversee compliance with applicable plumbing codes, permits, inspections, licensing requirements, and project specifications.
Address quality concerns, rework, and operational risks through timely corrective action and follow-up.
Client and Business Relationships:
Maintain strong working relationships with general contractors, project owners, suppliers, and other trade partners.
Participate in major project discussions, contract reviews, and business development opportunities.
Represent the company in resolving significant client, schedule, or project performance concerns.
Coordination with MEJA and Administrative Support:
Coordinate with MEJA leadership and shared-service teams on HR, payroll, benefits, insurance, IT, and administrative needs.
Ensure accurate and timely operational information is provided for payroll, job costing, reporting, and financial reviews.
Support consistent company policies and processes while maintaining clear accountability for Riteline Plumbing operations.
Qualifications:
Extensive leadership experience in commercial plumbing construction or related mechanical contracting operations.
Strong understanding of new-construction plumbing systems, field operations, construction schedules, and applicable codes.
Demonstrated ability to lead managers and field teams while overseeing multiple projects.
Experience with job-cost reporting, budgeting, labor productivity, purchasing, and profitability management.
Strong communication, decision-making, problem-solving, and organizational skills.
Preferred Skills:
Experience in executive or senior operations leadership within a plumbing contracting business.
Experience with estimating, contract negotiations, and general contractor relationships.
Proficiency in construction management software, accounting systems, and Microsoft Office applications.
Work Environment:
This position involves working in both office and active construction job-site environments, with regular travel between locations and exposure to uneven surfaces, noise, changing weather conditions, and required personal protective equipment.
Work schedules may include extended hours or weekends based on operational and project needs.
