Job Title: PLM AI Engineer
City: Sunnyvale
State/Province: California
Posting Start Date: 8/6/26
Job Description:
Job DescriptionPLM AI EngineerKey Responsibilities- Design and build an AI-powered support bot (web/chat-based) for Hypercare query resolution
- Develop agentic workflows to retrieve and synthesise answers from:
- Past incident tickets
- Knowledge bases and documentation
- PLM (Teamcenter) systems
- Implement RAG / multi-source retrieval pipelines for contextual and accurate responses
- Build APIs and backend services using Python (FastAPI) and Apple-approved AI frameworks
- Ensure compliance with Apple security, governance, and AI platform constraints
- Collaborate with Hypercare, PLM, and support teams to continuously improve response accuracy
Mandatory Skills: AI for Product Software Engineering.
Experience: 3-5 Years.
The expected compensation for this role ranges from $45,000 to $121,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
