Location:

Rosedale Office Building

Department:

Technology Services

Shift:
First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

An independent contributing IT Professional providing engineer level technical and group support within the Platform Systems Engineer family developing and applying technical proficiency in two or more IT disciplines that support Cook Children's platform infrastructure. This includes technology disciplines in Citrix, Microsoft, VMware, Nutanix, and Ivanti suite of products along with a proficient level of Windows server and desktop engineering and administration. Capacity planning, research emerging technologies, budgeting, private and public cloud infrastructure, making design decisions, and supporting Epic Client design and delivery. This position requires being a project resource for the Platform Team and Information Services projects. The Engineer position will be assisting and interacting with many customers requiring good communication, customer service and problem resolution skills. This role provides consulting services to Information Services teams and/or customers regarding technologies and the application of specific technology standards. The Engineer position assists Platform staff and other Information Services Professionals. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying technologies including systems, networks, data

architectures, capacity planning, performance management, security, configuration management, and disaster recovery. In addition, a Platform Systems Engineer contributes to the establishment, development, and promotion of standard architectures, as well as hardware and software components that are used in the data center, cloud and user environments.

Qualifications:

• Bachelor's degree in Information Systems, Business, Computer Science, or a related field and 2 years of direct IT experience; or
• Associate's degree and 4 years of direct IT experience; or
• High school diploma/equivalent and 6 years of direct IT experience.

Certifications/Licensure:

Acquired one or more of the below Information Technology certifications is required, or must obtain within six (6) months of employment -
• Microsoft: MCSE, MCITP, MCP, MCDST or MCTS
• Microsoft Azure: Administrator, Solutions Architect, Virtual Desktop
• AWS: SysOps Administrator, Solutions Architect
• Google: Cloud Engineer, Cloud Architect
• Citrix: CCA-V, CCP-V or CCE-V
• VMware: VCA, VCP or VCAP
• IGEL: Certified Professional or Engineer
• CompTIA: A+, Server+, Network+ or Cloud+