Role: Platform Monitoring & Observability Analyst
Location: Remote
Position: 1
Work Arrangement: Remote
Active Secret clearance is required.
Role OverviewWe are seeking a Platform Monitoring & Observability Analyst to support the VA ICAM IOSS project, which aims to modernize the Department of Veterans Affairs' multi-vendor Identity, Credential, and Access Management (ICAM) environment. The analyst will manage monitoring, logging, and alerting capabilities across ICAM platforms, prepare monthly availability reports, and analyze capacity and performance trends to support platform reliability and operational stability.
Required Skills- Hands-on experience with Splunk for monitoring, logging, and analysis.
- Knowledge of information and operations security logging practices.
- Experience with performance testing and performance trend analysis.
- Knowledge of incident response processes and troubleshooting.
- Ability to analyze operational data and prepare availability reports.
Preferred Skills- Experience monitoring enterprise identity management platforms.
- Experience developing dashboards, alerts, and operational reports in Splunk.
- Experience with capacity planning, availability tracking, and performance optimization.
- Experience supporting government or enterprise IT environments.
Key Responsibilities- Own and maintain monitoring, logging, and alerting capabilities across ICAM platforms.
- Use Splunk to monitor platform health, analyze logs, and identify operational issues.
- Prepare and deliver monthly availability reports.
- Analyze capacity utilization and performance trends to identify potential risks.
- Support incident response by investigating alerts, analyzing logs, and coordinating troubleshooting.
- Perform performance analysis and contribute to platform reliability improvements.
- Maintain monitoring dashboards, alert configurations, and operational documentation.
- Support operational security and logging requirements across the environment.
Education RequirementBachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.
Our Perks and BenefitsOur benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Continuous Skill Based Development and Career Advancement Opportunities
