POSITION SUMMARY
As the Lead Security Supervisor, you will assist the Security Manager in overseeing security operations across the San Francisco Campus for Jewish Living (SFCJL), including the Jewish Home & Rehab Center (JHRC) and Frank Residences. You will support the safety and protection of residents, visitors, staff, and property while helping maintain a secure environment against potential threats, including fire, theft, vandalism, and other emergencies. This role provides direct supervision of security personnel and plays a key role in daily security operations, staff scheduling and development, incident response and investigations, emergency preparedness, access control, and security training.
KEY RESPONSIBILITIES
• Assist with the development and implementation of security policies, procedures, and training programs.
• Supervise all Shift Supervisors and Plant Security Guards.
• Oversee daily security operations, ensuring compliance with established protocols and providing immediate support during emergency situations.
• Manage the security staff schedule and ensure adequate staffing levels are maintained at all times.
• Conduct security training and oversee ongoing staff development.
• Complete and deliver annual performance evaluations for direct reports, including salary recommendations and performance improvement plans as appropriate.
• Conduct interviews and coordinate orientation for new security staff.
• Ensure security personnel accurately complete Daily Activity Reports (DARs) and Supplemental Security Reports.
• Assist with preparing and delivering monthly fire drill training, including practical demonstrations of fire extinguisher use and emergency exit procedures.
• Coordinate facility-wide security drills and emergency action planning.
• Provide support during security incidents and ensure responses are consistent with campus security policies and procedures.
• Provide after-hours support to security personnel as needed.
• Oversee the employee, visitor, and resident badge program, ensuring appropriate access and troubleshooting issues involving access control systems.
• Work closely with the Security Manager and other departments to ensure security and safety protocols are followed consistently.
• Collaborate with law enforcement, emergency services, and other external partners to maintain campus safety and security standards.
• Conduct regular audits of security operations and identify and implement improvements as necessary.
• Participate in meetings, seminars, and workshops related to safety and security management.
• Provide operational support to the Facilities team as needed.
• Perform other duties as assigned to maintain a safe and secure campus environment.
JOB DETAILS
• Pay Rate: $90,000 - $99,000 Annually
• Hours: Full-Time, Exempt
• Shift Schedule: 11:30 AM - 8:00 PM
• Days Off: Friday & Saturday
• Working Days: Sunday through Thursday
REQUIRED QUALIFICATIONS
• High school diploma or GED required.
• Minimum of two (2) to three (3) years of experience as a Security Supervisor or in a comparable security role.
• Experience with security and emergency management systems, including CCTV, card access, and visitor management systems.
• Experience conducting training and leading large training sessions.
• Demonstrated ability to lead, coach, supervise, and develop a security team.
• Excellent verbal, written, and presentation communication skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Familiarity with security management software.
• Ability to maintain confidentiality and work collaboratively in a sensitive and adaptive environment.
• Ability to interact professionally and effectively with residents, staff, families, law enforcement, emergency responders, and external partners.
PREFERRED QUALIFICATIONS
• Associate degree preferred.
• Previous security experience in senior care, skilled nursing, healthcare, or a similar environment preferred.
PHYSICAL REQUIREMENTS
• Ability to stand and walk for extended periods while monitoring campus operations.
• Ability to move throughout campus buildings, grounds, and security posts as needed.
• Ability to respond promptly to security incidents and emergency situations.
• Ability to sit and work at a computer or security monitoring station for extended periods.
• Ability to communicate effectively in person, by telephone, and through security communication systems.
• Ability to perform the physical functions associated with security drills, emergency response, and staff training.
OUR INVESTMENT IN YOU
Comprehensive benefits, including Medical, Dental, and Vision coverage; a 403(b) Retirement Plan; Paid Time Off (PTO); Tuition Reimbursement; Commuter Benefits; and Weekday Shuttle Service to and from Glen Park BART Station.
