Pine Bluff - Restaurant Manager - Chili's

Chili's Grill & Bar

$114K — $145K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in restaurant management
  • Strong leadership skills with a focus on team development
  • Proficient in operational efficiency and financial management
  • Exceptional customer service and guest engagement skills
  • Ability to thrive in a high-energy, fast-paced environment
  • Strong commitment to food safety and quality standards

Responsibilities

  • Ensure exceptional guest experiences through attentive service
  • Model operational and quality standards for Team Members
  • Identify and address operational issues with a focus on accountability
  • Encourage open communication within the team
  • Champion restaurant initiatives to influence positive behavior
  • Balance emotional intelligence with practical decision-making
  • Utilize Chili's systems to drive profitability and control costs
  • Implement operational systems and conduct quality checks
  • Recruit, train, and nurture Team Members for advancement
  • Generate strong community relationships to enhance guest engagement

Benefits

  • Employee discounts on food
  • Flexible scheduling options
  • Opportunities for career advancement
  • Recognition and rewards for top performance
  • Supportive teamwork environment focused on collaboration
Full Job Description
Pine Bluff - Restaurant Manager - Chili's

5511 S Olive St

Pine Bluff, AR 71603
Min: $55,000.00 Hourly | Max: $70,000.00 Hourly

Role Overview

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities
  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant


About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills

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