Strong understanding of pharmacy workflows and Epic Willow Inpatient functionality.
Ability to work the Eastern Time Zone schedule of 8:00 AM - 5:00 PM ET.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and collaboration skills.
Responsibilities
Provide application support for Epic Willow Inpatient.
Analyze, troubleshoot, and resolve complex application and workflow issues.
Support pharmacy-related workflows and ensure Epic functionality aligns with operational needs.
Evaluate existing workflows and recommend opportunities for system optimization.
Collaborate with pharmacy leadership, clinicians, IT teams, and other stakeholders.
Translate pharmacy and operational requirements into appropriate Epic application solutions.
Participate in application enhancements, upgrades, implementations, testing, and optimization initiatives.
Benefits
Nationwide remote work flexibility (Candidates must reside in eligible states).
Opportunity to engage with clinical and operational teams in a healthcare setting.
Role in enhancing pharmacy workflows, contributing to improved patient care.
Work within the Eastern Time zone while enjoying a typical daytime schedule.
Full Job Description
Pharmacy IT Systems Analyst - Epic Willow Inpatient Location: Nationwide Remote - Must reside in an eligible state listed below Schedule: 8:00 AM - 5:00 PM Eastern Time Start Date: September 20, 2026 Employment Type: Full-Time
Position Overview
We are seeking an experienced Pharmacy IT Systems Analyst - Epic Willow Inpatient to support and optimize Epic Willow Inpatient applications in a healthcare environment. The ideal candidate will be a PharmD with significant Epic experience and an Epic Willow Inpatient certification. This position will work closely with pharmacy, clinical, operational, and IT teams to support application functionality, workflows, system enhancements, troubleshooting, and optimization.
Job Description
Assumes responsibility for analyzing business needs, defining requirements, developing solutions, implementing systems, managing and supporting installed applications of assigned clinical or administrative areas of responsibility.
Formal Education Required:
a. Bachelor's degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy through an accredited organization
b. A minimum of one(1) year experience as a licensed Pharmacist
Experience & Training Required:
a. Four (4) years minimum of clinical or administrative information systems experience required; to include experience in Health Care information systems in a health care environment preferred.
Other Skills, Competencies and Qualifications:
a. Skill in interpersonal communication to effectively interact with users on various software and non technical problems
b. Skill in written communication to compose materials for end-users
c. Knowledge and skill in word processing, spreadsheet, database, presentation, e-mail and scheduling applications, and ability to acquire additional skills as necessary
d. Ability to maintain confidentiality of patient, employee and financial records
e. Ability to work well within team environment by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with departmental team members to consolidate work, solve problems, create new methods and/or reduce costs
f. Ability to understand the application functionality and how it relates to departments
g. Population Specific Competency: ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Level of Physical Demands:
a. Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously.
Unit Description:
needs to be Pharm D
and Willow EPIC certification for inpatient
Must have 4+ years of Epic Experience to be considered.
MUST BE ABLE TO WORK EASTERN TIME ZONE!
Interviews via Teams are required. Please list date/times candidates are available.
Required Qualifications
PharmD required.
Epic Willow Inpatient certification required.
Minimum of 4 years of Epic experience.
Strong understanding of pharmacy workflows and Epic Willow Inpatient functionality.
Must be able to work the Eastern Time Zone schedule of 8:00 AM - 5:00 PM ET.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and collaboration skills.
Location Requirements
This is a nationwide remote position, but candidates must currently reside in one of the following states:
Alabama
Arizona
Colorado
Florida
Georgia
Hawaii
Illinois
Indiana
Maryland
Minnesota
New York
Nebraska
North Carolina
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Vermont
Virginia
Wyoming
Candidates must be able to work Eastern Time Zone hours, 8:00 AM - 5:00 PM ET.
Key Responsibilities
Provide application support for Epic Willow Inpatient.
Analyze, troubleshoot, and resolve complex application and workflow issues.
Support pharmacy-related workflows and ensure Epic functionality aligns with operational needs.
Evaluate existing workflows and recommend opportunities for system optimization.
Collaborate with pharmacy leadership, clinicians, IT teams, and other stakeholders.
Translate pharmacy and operational requirements into appropriate Epic application solutions.
Participate in application enhancements, upgrades, implementations, testing, and optimization initiatives.
Assist with system configuration and troubleshooting within the scope of Epic Willow Inpatient.
Identify opportunities to improve efficiency, functionality, and user experience.
Support testing and validation of application changes.
Document issues, solutions, workflows, and system changes as appropriate.
Communicate effectively with both technical and non-technical stakeholders.
Work independently while collaborating with cross-functional teams to resolve issues and meet project objectives.
Required Skills and Competencies
Strong Epic Willow Inpatient knowledge and hands-on experience.
Strong understanding of inpatient pharmacy workflows.
Excellent analytical and problem-solving abilities.
Ability to troubleshoot complex technical and workflow issues.
Strong written and verbal communication skills.
Ability to work effectively with clinical, pharmacy, operational, and IT stakeholders.
Strong organizational and time-management skills.
Ability to work independently in a remote environment.
Ability to prioritize multiple requests and projects effectively.
Interview Process
Interviews will be conducted via Microsoft Teams. Candidates should provide their availability, including specific dates and times, for a Teams interview.
Background & Onboarding Requirements
All candidates must be willing to complete the following as part of the onboarding process:
Drug screening.
Criminal background check.
Educational verification/screening.
Previous employment/work references.
Driver's license or state-issued identification verification
