Sentara Healthcare

Pharmacy IT Solutions Manager

Sentara Healthcare$91K — $152K *
US-AnywhereRemote in Norfolk, VA
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree required
  • At least 3 years of healthcare experience
  • 3 years of data analysis, reporting, and business intelligence experience
  • Proficiency in Databricks, Azure Synapse, SQL, and advanced Microsoft Excel
  • Familiarity with pharmacy claims data and reimbursement methodologies
  • Experience in supporting IT projects and User Acceptance Testing (UAT)

Responsibilities

  • Act as the primary liaison between Pharmacy Operations, Finance, and IT teams
  • Lead and manage IT-related projects and system enhancements
  • Conduct User Acceptance Testing (UAT) and coordinate project execution
  • Perform root cause analysis to address operational issues
  • Support regulatory reporting and financial reconciliation activities
  • Drive data-driven decision-making and ongoing process improvement initiatives
  • Gather and document requirements from stakeholders for system implementations

Benefits

  • Medical, Dental, and Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Disability and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance up to $5,250/year and discounted educational opportunities
  • Student Debt Pay Down up to $10,000
  • Reimbursement for certifications and free access to CEUs
  • Pet Insurance and Legal Resources Plan
  • Opportunity to earn an annual discretionary bonus
Full Job Description

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Overview
The Pharmacy IT Solutions Manager serves as the primary liaison between Pharmacy Operations, Finance, and Information Technology teams, ensuring the successful delivery and support of pharmacy technology solutions, data analytics, and operational initiatives. This role leads and supports IT-related projects, system enhancements, testing activities, regulatory reporting, and data-driven decision-making processes that directly impact pharmacy operations and financial performance.
The manager functions as a subject matter expert for pharmacy systems, pharmacy claims data, pricing methodologies, and reporting solutions. Responsibilities include partnering with stakeholders to gather requirements, support system implementations, coordinate User Acceptance Testing (UAT), perform root cause analysis, and ensure successful project execution. This position also supports inbound revenue allocation, financial reconciliation activities, regulatory reporting requirements, and ongoing process improvement initiatives.
The ideal candidate combines strong healthcare and pharmacy domain knowledge with technical expertise in data analytics, reporting, and IT project delivery, serving as a key bridge between business operations and technology teams.

Education
  • Master's Degree (Required)
Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • 3 years of healthcare experience required.
  • 3 years of experience in data analysis, reporting, and business intelligence required.
  • Experience with Databricks, Azure Synapse, SQL, and advanced Microsoft Excel required.
  • Experience with PowerBI and Tableau preferred.
  • Experience working with pharmacy claims dataincluding familiarity with the NCPDP post adjudication layout, pharmacy pricing, reimbursement methodologies, or pharmacy financial operations required.
  • Experience supporting IT projects, system implementations, creating project plans, User Acceptance Testing (UAT), test case development, root cause analysis, and cross-functional stakeholder collaboration required.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits: Caring For Your Family and Your Career
 Medical, Dental, Vision plans
 Adoption, Fertility and Surrogacy Reimbursement up to $10,000
 Paid Time Off and Sick Leave
 Paid Parental & Family Caregiver Leave
 Emergency Backup Care
 Long-Term, Short-Term Disability, and Critical Illness plans
 Life Insurance
 401k/403B with Employer Match
 Tuition Assistance 6 $5,250/year and discounted educational opportunities through Guild Education
 Student Debt Pay Down 6 $10,000
 Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

About Sentara Healthcare

Sentara Healthcare is a not-for-profit healthcare system that operates hospitals, outpatient care centers, imaging centers, and other healthcare facilities in Virginia and North Carolina. The system provides a range of medical services, including cancer care, heart and vascular care, orthopedics, pediatrics, and women's health. Sentara Healthcare also offers health plans and wellness programs. The system is committed to providing high-quality, patient-centered care and has received numerous awards and recognitions for its clinical outcomes and patient satisfaction.
Learn more about Sentara Healthcare
Size
30,000 employees
Industry

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