100% Remote - can be located anywhere in US
Position Summary:
The Pharmacy Inventory Management Senior Analyst is responsible for the effective management and optimization of the pharmacy inventory management systems (CFRx and CSOS) specifically as it relates to the development and delivery of business solutions. The Advisor requires a strong understanding of store processes and inventory management for Rx. This will require a deep understanding of current systems, CFRx and RxConnect, and supply chain knowledge to support continuous optimization to improve inventory efficiency, customer service and workflow activities across the Enterprise.
The advisor will perform root-cause diagnostics on the system and central databases to identify areas of improvement and provide detailed requirements for implementation. Due to the impacts within the organization, this position works cross functionally with multiple Customer Support Center departments as well as directly with store and field management.
Job Responsibilities:
Provide full-time monitoring and support of the CFRx helpdesk queue
Collaborate with Business and Support Partners across the organization to drive both short term and long-term Rx inventory management solutions
Identify system improvement opportunities, coordinate design, gather requirements and work with IT and business partners on their development, implementation, and deployment
Coordinate work across teams to ensure on-time and on-budget delivery of all projects, sometimes with competing deadlines
Assist rollout implementation and ongoing support of inventory management solutions for Retail
Conduct root cause analysis to develop appropriate solutions to address business opportunities - including process, system, and reporting components
Measure and report on the impact of solutions to all levels of the organization
Execute day-to-day Rx inventory support activities and react to business issues and needs as they arise
Monitor and coordinate communication to stores and field management as needed
Participate in the development and maintenance of training materials/job aids
Support the Field Managers and Pharmacists in all processes, issues, and rollouts as they relate to Rx Inventory Management ??
Education
Verifiable High School diploma or GED is required
Bachelor Degree/Associate Degree preferred
Preferred Qualifications:
Experience in helpdesk ticket management, triage workflows, and issue resolution within high volume, high urgency environments
Knowledge of typical pharmacy product flow and work force
Hands-on experience with MySQL Workbench or similar SQL platform
BA/BS in Information Systems, Supply Chain Management, or equivalent
Broad Supply Chain and/or Store Operations experience
Demonstrated ability to perform root cause analysis and independently solve business problems
Ability to effectively manage multiple and competing priorities within a dynamic
environment with an appropriate sense of urgency?
Experience in developing analytical tools, templates, financial/statistical models, or process flows
Notes:
Monday - Friday 8:00am-5:00pm; DEPENDING ON NEED
safety sensitive
100% Remote - can be located anywhere in US
