Job Summary
As a MedBox Pharmacist at AmeriPharma, you will be responsible for providing exceptional customer service, working effectively in a team, and ensuring the smooth operation of the pharmacy. This role will handle phone calls from patients and prescribers, supervise a team of pharmacy technicians, and perform pharmacist verifications. The incumbent will prioritize patient care, maintain compliance with state and federal regulations, and contribute to a positive work environment. Additionally, the MedBox Pharmacist will be involved in drug ordering, workflow organization, issue reporting, staff performance evaluation, and supporting the management in the oversight and operations of all aspects of the pharmacy.
Schedule Details
- In-Person (Laguna Hills, Ca)
- Monday to Friday 6:00am-6:00pm, rotating Saturdays 7:30am-4:00pm
Duties and Responsibilities
- At least two years of experience in a full-time role as a pharmacist, performing duties with accuracy including pharmacist verification 1 (PV1), pharmacist verification 2 (PV2); calling for and receiving prescription transfers promptly and accurately; ensuring patient safety through DUR and DDI review; and maintaining adherence to regulatory requirements
- Provide exceptional customer service to patients, prescribers, internal staff, addressing inquiries, and ensuring
their needs are met - Supervise a team of pharmacy technicians by providing guidance, support, and maintaining a productive,
professional and positive work environment - Take responsibility for inventory management including: drug ordering duties as delegated; maintaining
appropriate inventory levels; minimizing shortages or overstock situations; and loss prevention - Comply with all state and federal regulations pertaining to the practice of pharmacy including record-keeping,
controlled substance management, and patient privacy - Maintain a clear and organized workflow and workplace to minimize errors and delays and to ensure that our
customers receive their medications on time - Identify and report any issues or problems to their direct manager, suggesting appropriate solutions or
improvements - Monitor and evaluate staff performance to ensure best practices are being followed; identifying training needs;
providing feedback; and reporting any instances of carelessness or non-compliance to their direct Manager - Collaborate with the team to prevent inefficiencies in the operation, suggesting process improvements and
implementing best practices - Perform recall duties as assigned, ensuring timely and accurate handling of any recalled medications or
products
Required Qualifications
- Excellent customer service skills (over the phone) with the ability to empathize, communicate effectively, and resolve issues professionally
- Strong teamwork and leadership skills with the ability to supervise and motivate a team of pharmacy
technicians - Detail-oriented approach with excellent organizational and time management skills
- Proficient computer skills, including experience with pharmacy software systems and electronic health records
- In-depth knowledge of state and federal regulations governing the practice of pharmacy
- Ability to work efficiently in a fast-paced environment, prioritizing patient care while managing multiple
responsibilities to meet deadlines - Strong problem-solving abilities, with the capability to identify issues and propose effective solutions
- Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
- Flexibility to adapt to changing priorities and willingness to take on additional responsibilities as needed
Education and Experience Requirements
- Valid Pharmacist license in CA with a good standing and compliance with all licensing requirements
- Leadership skills and ability to effectively supervise a team
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
