Salary: $61,616.28 - $98,586.05 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number:
Department: Social Services
Division: Business Operations
Opening Date: 08/03/2026
Closing Date: Continuous
Salary Grade: 113

Position Overview
This position is located in the Human Resources Section, Business Operations Division.
Examples of Duties

The Personnel Officer I will supervise the Human Resources Department which is comprised of a team of seven employees.

This position is responsible for the oversight of the DSS personnel management system, the enforcement of Federal, State and County Personnel regulations and policies concerning employment and employee benefits. The person in this position develops and maintains a personnel management system that meets top management information needs and utilizes developed occupations data to evaluate or suggest improved methods and techniques for recruiting, selecting, promoting, evaluating and training workers and administration of related personnel programs.

The person in this position must supervise all employee disciplinary processes. This position maintains the County Personnel Code book, State Personnel Manual and DSS Personnel Policies. The person in this position studies policies, prior personnel decisions, and assesses agency compliance. The Personnel Officer also writes and delivers presentations to management and supervisory staff regarding personnel policies and practices and represents or assists management in labor relations, negotiations and hearings.

This employee uses the County Code, State Personnel Manual and DSS Personnel Policies, memorandums from the County, State or Regional Offices. This employee must be knowledgeable of the Family Medical Leave, Americans with Disability Act, EEO, FLSA, etc.
Minimum Qualifications

Graduation from a four-year college or university and two years of personnel experience in a technical or administrative capacity involving the application and interpretation of personnel policies, and the development of proposed procedures for implementation of approved policies preferably with experience with a variety of personnel programs such as position management, employee relations, recruitment; or, an equivalent combination of training and experience.
Knowledge, Skills and Abilities

Ability to exercise judgment and discretion in applying and interpreting official personnel rules and procedures; to design and install office forms and procedures and to supervise the processing and maintenance of personnel forms and records; and to meet and deal effectively with superiors, employees, and job applicants and the general public. Considerable knowledge of the organizational structure and programs of the agency to which assigned; some knowledge of basic personnel principles and practices; knowledge of human behavior and group dynamics from a personnel standpoint and their effects on work assignments and performance, agency objectives, and employee-employer relations.

CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.

Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.

Law enforcement background check is required. Has or is able to obtain a valid North Carolina Driver's License.

This position will be required to assist in emergency and/or disaster situations.

The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related tattoos and body piercing.

Educational transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."

If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2599.

Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees
01

What is your highest level of completed education?

• High School Diploma/GED
• Some College Coursework, No Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree

02

How many years of experience do you have working in Human Resources?

• 5+ years
• 3 - 5 years
• 1 - 3 years
• Less than 1 year
• None

03

How many years of administrative or clerical experience do you have?

• 5+ years
• 3 - 5 years
• 1 -2 years
• Less than 1 year
• None

04

How many years have you used Microsoft Office Suite?

• 5+ years
• 3 - 5 years
• 1 - 2 years
• Less than 1 year
• None

05

With which of the following HR areas are you proficient? (check all that apply)

• Recruiting/Talent Acquisition
• Benefits Administration
• Employee Relations
• Employee Development
• Workers' Compensation
• None of the above

06

Briefly describe your overall experience in working in Human Resources.
07

Do you have any experience working with HRIS systems or electronic records databases?

• Yes
• No

08

How many years of experience do you have working in Human Resources?

• 5+ years
• 3 - 5 years
• 1 - 3 years
• Less than 1 year
• None

09

Which HRIS/HRMS system(s) do you have work experience in? (not including your personal experience)

• Bamboo HR
• NeoGov
• Oracle/Peoplesoft
• Kronos
• Taleo
• Kenexa
• MUNIS
• Other
• None of the Above

10

What level(s) of authority do and/or have you possessed in NeoGov?

• Administrator
• HR Liaison
• Hiring Manager
• Supervisor/Manager
• Subject Matter Expert
• Employee
• Personal User

11

What level is your proficiency with the NeoGov system?

• Beginner
• Moderate
• Advanced
• None

12

Please verify that your application includes the following information: * Employment history including salary, correct dates of employment, employer address and phone number, supervisor's name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed. Information not included in the application will not be used for evaluation purposes; resume will not be used in lieu of application.Please take a moment to review your application before submission to ensure all categories are completed.I have read and understand the above statement.

• Yes
• No

Required Question