Category/Area of Expertise: Retail Operations
Job Requisition: 554354
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Quincy MA_Human Resources Brands (5148913)
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Perishable Manager to oversee the daily operations of Meat, Seafood, Deli, Florist, Produce, and Bake Shop departments.
What we ask of you:
• Department Management:
• Oversee the daily operations of the Meat, Seafood, Deli, Florist, Produce, and Bake Shop
• Ensure departments meet or exceed sales and profit targets
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations
• People Development and Diversity:
• Direct, oversee, and evaluate the training of all perishable department team members
• Monitor and evaluate associate performance, implementing action plans to support professional growth
• Foster a culture of diversity and inclusion within the team
• Control turnover by fostering a positive work environment
• Labor Relations:
• Manage labor relations to ensure compliance with company policies and labor laws
• Address and resolve employee issues and grievances in a timely and effective manner
• Customer Service Excellence:
• Cultivate a culture of excellence in customer service, providing best-in-class service
• Ensure all team members are trained to deliver exceptional customer service
• Operational Efficiency:
• Coach and provide feedback for efficient operations to better control labor costs
• Implement and oversee action plans to improve department performance
• Monitor inventory levels and ensure accurate stock management
• Compliance and Safety:
• Ensure all departments comply with company policies and regulatory requirements
• Conduct regular safety audits and training sessions
• Maintain a clean and safe working environment for all associates
What you bring to the table:
• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Produce, Meat, Seafood, Deli, Floral and Bakeshop
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
• Highly motivated, results-oriented, and a self-starter with a proven track record of success
• Strong ability to influence and communicate effectively across different functions
• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
• Exceptional interpersonal and communication skills, with the ability to effectively interact with customers, team members, and stakeholders
• High level of customer service skills, with a genuine passion for exceeding customer expectations
• Creative and strategic thinking abilities to drive innovation and continuous improvement
• Effective organizational and time management skills to ensure efficient operations
• Ability to work flexible hours, including weekends and holidays
What we bring to the table:
• Culture committed to celebrating diverse backgrounds and experiences
• Comprehensive benefits
• Opportunities for professional development and career growth
• Associate discounts
• Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
The salary range for this position is $64,800-$97,200 and will be commensurate with background, experience as well as internal equity. Bonus eligibility: 12.5%
