Position Summary:Facilitates McLarenHealth's Unified Revenue Cycle growth and operational improvement by providing consultantexpertise to a portfolio sponsored and prioritized by the revenue cycleleadership team. Ensures projects and programs are aligned with strategicimperatives and support the organization's goals and objectives. Providesexpert consultation in the areas of value acceleration, performanceimprovement, performance tracking and benefits realization for those projects.Reports progress, barriers and successes to all stakeholders. Responsible formanaging all aspects of multiple large-scale projects from original conceptthrough final implementation. Works with all areas affected by the projectincluding end users, project sponsors and senior leadership. Defines projectscope and objectives. Develops detailed work plans, schedules, projectestimates, resource plans, realization schedules and status reports. Conductsproject meetings and is responsible for project tracking and analysis. Ensuresadherence to quality standards and reviews project deliverables. Providestechnical and analytical guidance to project team. Recommends and takes actionto direct the analysis and solutions of problems. Compares and evaluatesvarious courses of action and make independent decisions on matters of significancewithin the scope of their responsibilities.
EssentialFunctions and Responsibilities:1. Defineand document scope and objectives with project sponsors across the healthsystem
2. Identify& generate proposals for potential projects to improve processes and reducewaste
3. Developproject plans with milestones, dependencies, deliverables, realizationschedules and tasks for complex projects or programs.
4. Assembleproject teams, assign responsibilities and tasks to participants and determineother resources required.
5. Collaboratewith stakeholders to assess current state, remove barriers and develop improveddesign to achieve performance objectives.
6. Facilitateaccelerated improvement & action plan workouts to streamline the improvementprocess while efficiently managing resources.
7. Redesignand drive implementation of process improvements using process improvementmethods
8. Developand manage system wide dashboards, results and benefits realization, track progress,identify opportunities to accelerate implementation plans or create correctiveplans as needed.
9. Develop,document and ensure adherence to standardized processes and project reportingmethodologies.
10.Developand maintain a positive working relationship with all internal and externalcustomers
11. Manageclient relationships across multiple projects
Knowledge, Skills,and Abilities:Relevantindustry standard certification in Six Sigma Black Belt, Project Management, HealthcareManagement Engineering or equivalent experience preferred.
- Understanding of hospital & health systemoperations and associated quality and business challenges.
- Keeps current with innovation and changes in thehealth care industry.
- Actively seeks opportunities to advance professionalknowledge through
- internal and external sources.
- Excellent oral and written communication skills.
- Excellent analytical and organizational skills.
- Excellent client management relations skills.
- Excellent project management skills.
Qualifications:Required:
Completion of a Master's degree in related field or a Bachelor's degree with 5 years healthcare experience required.
Preferred:
Minimum of 3+ years in consulting experience; healthcare consulting field a plus.
