The role of the Performance Assurance Consultant works to ensure a positive experience for the client by developing and managing our deliverables. In this role you will perform the daily operations of the project plan for each client, troubleshoot and resolve controls issues associated with HVAC equipment, and be the primary point of contact for the client. You will play a key role in ensuring the success of the performance guarantee and resolving various issues along the way.
Character Requirements:Integrity: being above board in all internal & external relationships
Decisiveness: can sort through information and make appropriate and timely decisions
Initiative: recognizes opportunity and action without being asked
Diligence: energized by being diligent in meeting deadlines and completing tasks on time
Thoroughness: pays close attention to detail and produces accurate work in a timely fashion
Responsibility: understands expectations and follows through in accomplishing them
Position responsibilities:- Responsible for timeliness and accuracy of deliverables
- Responsible for installing hardware/software additions, change orders, and solutions
- Responsible for verifying the performance and sustained operation of Energy Conservation Measures
- Responsible for assisting clients in issue resolution
- Responsible for understanding the clients' Building Automation System and being able to support
- Perform site service when called upon
- Perform project turnovers from construction to Client Services
- Perform Field Audit data collection associated with Capital Asset Planning
- Representation of Client Services during client training and turnovers
- Responsible for task management creation and execution through Asana process flows
- Responsible for identifying operational improvements for improved savings performance
- Periodically evaluate performance of systems for improvement opportunities
- Provide ongoing client training, both formal and informal
- Other duties as assigned
Essential skills and qualifications:- Bachelor of Science or Engineering degree preferred
- Understanding of and proficient in project management skills
- Excellent time management and organization skills
- Proficient computer experience in Microsoft Office Products particularly Excel, Word, and PowerPoint
- Proficient using task management programs or knowledge with Asan
- Excellent analytical skills and attention to detail
- Excellent communication skills both verbal and written
- Proven track record of providing excellent customer service internally and externally
- Effective working in team environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that
must be met by an employee to successfully perform the primary duties of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the primary duties.
When performing job site visits the employee will encounter moving over rough or uneven surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy to light items. Transporting of items such as laptop computers, tools, ladders and other heavy equipment; driving an automobile, etc.
WORK ENVIRONMENT: The work environment characteristics described here are representative of
those an employee encounters while performing the primary duties of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary functions of the job, the employee is regularly exposed to a general office
environment. During periods of project site visits, the employee will be exposed to outside weather
conditions as well as mechanical equipment rooms which could consist of confined spaces and loud
noises. Employee may work in different environments while on various job sites. This job will require
approximately 40-60% travel to project sites. Travel will occur using an automobile or by airplane to destinations.
What's in it for me?- Work on innovative projects spanning automation, telecom, cybersecurity, and digital infrastructure
- Supportive team environment with mentorship from seasoned technical professionals
- Opportunities to develop specialized expertise in cutting-edge digital technologies
- Career growth within a technical track that values deep domain knowledge
Bring your engineering talent to a team that's ready to invest in your future - apply today!
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.