Overview
Performance Assurance Analyst (Associate or Mid-level) administers the Corrective Action Program (CAP), Self-Assessment, and Management Field Observation (MFO) programs for assigned area/facility. Responds to and resolves corrective action issues, conducts field observations, and supports facility self-assessment requirements. Responsible for a range of operations activities such as performance metric development and reporting, researching and analyzing issues / data and presenting results, and responding to ad hoc requests.
Responsibilities
- Administers corrective action, self-assessment, and management field observations program(s).
- Knowledgeable resource for the administration of the site’s corrective action database. Ensures data/information is correctly entered and maintained for assigned area.
- Conducts comparative analysis on completed assessments to ensure performance objectives are satisfied, properly completed, and quality standards are met. Reviews, processes and closes out assessment reports. Ensures findings and opportunities for improvement from assessments are identified and entered into corrective action tracking system. May recommend process and/or program improvements.
- Coordinates the facility management field observation (MFO) program. Conducts comparative analysis on completed MFO reports. Reviews, processes, and closes submitted observations. Ensures findings and opportunities for improvement are identified and entered into corrective action tracking system. May provide feedback to management.
- Participates in the development of the annual self-assessment plan.
- Participates in the development of facility performance metrics. Generates and/or coordinates the distribution of monthly or periodic key performance indicators or related management reports.
- Prepares reports, presentations, metrics, and/or other materials as required or requested by management.
- Assists others or may conduct fundamental root and/or apparent cause analyses.
- Attends and may lead weekly management review team meetings to review and status issues, corrective actions and other similar program items.
- Other duties as assigned
Additional responsibilities as a Performance Assurance Analyst (Mid-level):
- Acts as subject matter expert and resource for the administration of the site’s corrective action database. Ensures data/information is correctly entered and maintained for assigned area.
- Coaches/mentors others on the use of the MFO system. Provides feedback to management.
- Prepares reports, presentations, metrics, and/or other materials as required or requested by management which may be critical, time sensitive and/or of significant importance to the organization.
- Leads or facilitates root and/or apparent cause analyses, including those from consequential events to prevent reoccurrence. Ensures issues are defined, investigated, cause determined with corrective action developed, assigned and completed/resolved.
- Leads weekly management review team meetings to review and status issues, corrective actions and other similar program items. Makes recommendations and influences the direction of identified issues.
- Oversees various functional/operational programs of small to moderate complexity.
Qualifications
- Bachelor’s degree from an accredited university; or
- High School Diploma and relevant experience in an role comparable to the responsibilities of this position (e.g. corrective action, issue management, financial, risk, audit, LEAN, operational analysis, or applied science).
Additional informaton:
- Must successfully pass necessary training in root cause analysis within first 90 days.
- Any candidate(s) selected to receive an offer will be offered the position level commensurate with their experience and qualifications.
Preferred Qualifications
- Bachelors dergree
- Demonstrated analytical and problem-solving skills
- Written and verbal communication skills with the ability to communicate effectively with a wide range of customers in all levels of an organization
- DOE site, commercial nuclear industry or manufacturing facility experience.
- Root Cause Analysis certification/training.
- Experience with Corrective Action Management Systems.
- Proficient with MS Office software such as Word, Excel, PowerPoint
Benefits
Savannah River Mission Completion offers a competitive and comprehensive benefits package with flexibility to meet your needs.
Highlights of our plans include:
- 401k Retirement Savings Plan – 5% immediate company contribution, additional matching for employee contributions
- Health Insurance & Prescription Drug Program
- Health Savings Account
- Telehealth with BlueCare on Demand
- Dental Coverage
- Vision Coverage
- Flexible Spending Accounts
- Includes 160 hours annual paid time off (accrued monthly), plus 11 paid holidays
- Life and Accident Coverage
- Disability Coverage
- Employee Assistance Program
- Tuition Reimbursement
Minimum PayUSD $56,100.00/Yr.
Maximum PayUSD $124,368.00/Yr.
Pay DisclaimerExceptions to this range/rate may be applied on a case-by-case basis taking into account aspects such as education, experience, and skill need of the organization.
