3-5 years of experience in Recruiting, Human Resources, Talent Acquisition, HR Advisory, or Account Management.
Bachelor's Degree in Human Resources, Business Administration, Organizational Leadership, or related field preferred; equivalent experience considered.
Experience supporting small business owners or multi-client environments preferred.
Experience in recruiting, employee relations, performance management, or workforce planning strongly preferred.
SHRM-CP, SHRM SCP- preferred.
Responsibilities
Develop trusted relationships with clients and their leadership teams.
Serve as the primary contact for Recruitment and HR Services engagements.
Coach clients on strategic hiring practices and organizational structure.
Guide business owners on HR best practices and scalable workforce strategies.
Partner with Recruiters to execute full-cycle recruiting efforts.
Support the creation and refinement of job descriptions and onboarding plans.
Ensure timely communication and updates with clients.
Benefits
Medical, dental, and vision coverage for employees and dependents.
401(k) with up to 3% company match.
Parental leave: 8 weeks fully paid for primary caregiver, 4 weeks for secondary, plus 1 month remote for both.
Vacation and sick time that increases with tenure.
100% paid gym membership.
Discounts on meal prep services.
Pet insurance through SPOT.
Employee Assistance Program through Guardian.
Reimbursements for professional development courses and certifications.
Access to the 10X Mentorship Program and extensive internal education resources.
Uncapped commission eligibility for all team members.
Full Job Description
Compensation: $80,000-$110,000 annually
Location: Scottsdale, AZ
Workplace Setting: Fully Onsite
POSITION SUMMARY
The 10X People Services (10XPS) Account Manager's key responsibilities for this role include developing the trust and confidence necessary to build relationships with our clients and their teams to help navigate hiring decisions, managing job descriptions and postings, and leading the interview process through full-cycle recruiting. The successful incumbent will possess a breadth of knowledge in these areas, as well as the ability to work and collaborate effectively within a highly team-centric environment.
SUCCESS LOOKS LIKE
Clients consistently trust you as a strategic partner for both talent acquisition and HR advisory support.
You successfully manage a portfolio of Recruitment Services and HR Services clients with high responsiveness, professionalism, and accountability.
You help business owners make strategic hiring and people decisions that support revenue growth, operational scale, and employee retention.
OBJECTIVES
Build and maintain trusted relationships with People Services clients and their leadership teams.
Serve as the primary point of contact for both Recruitment Services and HR Services engagements.
Coach clients on strategic hiring practices, organizational structure, onboarding, employee performance, and workforce planning.
Guide business owners and leadership teams on HR best practices, people processes, and scalable workforce strategies.
Partner with Recruiters to execute full-cycle recruiting efforts including sourcing strategy, interview coordination, candidate experience, and offer management.
Support the creation and refinement of job descriptions, onboarding plans, interview processes, scorecards, and organizational structures.
Help clients navigate employee relations conversations, performance accountability, and leadership communication challenges while escalating sensitive matters appropriately.
Ensure timely communication and weekly updates with clients to maintain transparency and alignment.
Track recruiting progress, client deliverables, and workforce initiatives through internal systems and reporting tools.
Create and execute recruiting strategies to help clients achieve hiring goals and target start dates.
Ensure candidates receive timely follow-up and a remarkable experience throughout the hiring process.
Partner with internal People Services leadership to identify opportunities for operational improvement, client expansion, and service enhancement.
Represent Cardone Ventures and the 10X brand through professionalism, accountability, urgency, and high-level client service.
COMPETENCIES
Strong relationship-building skills with the ability to establish trust and credibility with business owners and leadership teams.
Ability to balance recruiting execution with strategic HR advisory support across multiple client accounts.
Demonstrates strong understanding of recruiting methodologies, organizational development, and HR best practices.
Ability to evaluate candidates and employees from both a technical and culture alignment perspective.
Strong communication and conflict-resolution skills when navigating workforce and employee-related discussions.
Ability to prioritize competing client needs in a fast-paced, deadline-driven environment.
Demonstrates high attention to detail and organizational discipline when managing client communication, candidate pipelines, and HR deliverables.
Ability to coach leaders through people-related decisions while maintaining professionalism and confidentiality.
Strong business acumen and ability to align people strategy to operational and financial goals.
Self-starter with the ability to work independently while collaborating effectively across internal departments.
Ability to create recruiting and workforce strategies across multiple industries and organizational structures.
Demonstrates leadership, accountability, and intrapreneurship while contributing to department growth and client success.
Strong presentation and communication skills with the ability to lead client-facing meetings and workforce discussions.
EDUCATION AND EXPERIENCE
3-5 years of experience in Recruiting, Human Resources, Talent Acquisition, HR Advisory, or Account Management.
Bachelor's Degree in Human Resources, Business Administration, Organizational Leadership, or related field preferred; equivalent experience considered.
Experience supporting small business owners or multi-client environments preferred.
Experience in recruiting, employee relations, performance management, or workforce planning strongly preferred.
SHRM-CP, SHRM SCP- preferred
10X TOTAL REWARDS
Full-time employees receive:
Medical, dental, and vision (employee + dependents)
401(k) with up to 3% company match
Parental leave: 8 weeks fully paid (primary caregiver) / 4 weeks fully paid (secondary) + 1 month remote for both
Vacation and sick time that increases with tenure
Gym membership, 100% paid
Meal prep service discounts
Pet insurance through SPOT
Employee Assistance Program through Guardian
Professional development reimbursements for outside courses and certifications
10X Mentorship Program
$250K+ in internal education resources across Sales, Operations, Finance, People, and Marketing
Uncapped commission eligibility for all team members
PHYSICAL REQUIREMENTS
Prolonged periods sitting at a desk and working on a computer
No travel required
Ability to speak on the phone with clients
Must be on-site at our Scottsdale, AZ office; this is not a remote role
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers [redacted].com. Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity.
