People Operations Director

UJUU

$90K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR experience, with a focus on recruiting and employee engagement.
  • Strong understanding of employee life cycle processes.
  • Proven ability to build and maintain HR systems and processes from scratch.
  • Experience in analyzing HR metrics and utilizing data for decision making.
  • Proficient in Google Workspace and Microsoft Office, with familiarity in emerging HR technology.

Responsibilities

  • Collaborate with leadership to build effective recruiting and onboarding processes.
  • Manage candidate pipelines for various job openings across Ujuu's brands.
  • Oversee the internal company intranet and resources center for staff use.
  • Establish the People Operations department and standardize HR processes.
  • Provide daily support to employees regarding benefits and policies.
  • Maintain accurate personnel records and ensure compliance with employment law.
  • Analyze HR metrics to inform strategic initiatives.

Benefits

  • Opportunity to shape and lead the People Operations department from inception.
  • Dynamic work environment with a focus on team culture and morale building.
  • Hands-on involvement in the entire employee life cycle.
  • Professional growth opportunities as the company expands.
  • Collaboration with leadership in HR strategy development.
Full Job Description
The Role
    • As our People Operations Lead, you will be the establishing member of People Operations (HR) department. You will have a driving role in formulating and standardizing the processes guiding the entire life cycle of an employee's experience with Ujuu.
    • You will touch, and have ownership over, everything from recruiting, hiring and onboarding to promoting team culture, defining benefits, conducting exit interviews and more.

What You'll Do
    • Collaborate with leadership to construct and manage our recruiting, hiring, and onboarding process flows
    • Build, manage, and serve as the primary touchpoint for the pipeline of candidates for each respective and projected job opening within the UJUU family of brands
    • Oversee our internal company intranet and shared resources center
    • Establish our internal People Operations department and build internal processes for routine HR operations, such as performance reviews and exit interviews
    • Support employees on a day-to-day basis and answer questions about benefits and company policies
    • Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in the database and ensure all employment requirements are met
    • Keep track of and analyze HR metrics
    • Prioritize and assume the lead in coordinating team strengthening and morale building exercises
    • Create and complete ad-hoc HR projects, like collection of employee feedback
    • Ensure that leadership and the company overall is evolving, adapting, and incorporating feedback and lessons learned from all team member experiences
    • Grow the People Operations Team as UJUU continues to expand and scale

Qualities You Possess
    • Energetic, mature, empathetic and positive person who is self-driven and can work independently
    • Reflective and continuously looking to learn from new inputs, experiences, and data
    • Ability to assess a situation and problem-solve for a positive outcome
    • Strong written and oral communication skills
    • Detail-oriented and exceptionally-organized
    • Ability to work with high confidentiality
    • Comfort with social media recruiting
    • Experience with Google suite, including Gmail, Google Calendar and Google Docs
    • Experience with Microsoft Office suite, including Word and Excel
    • Familiarity with, and ability to quickly learn and adjust to new and emerging HR related platforms and vendors

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