About the positionThis role sits on the People Operations team and is the face of the team for many of the employees at Arc. From onboarding to programs and partnering with the people across the organization, you'll have the opportunity to work as part of a high performing team and learn the full HR stack. You will own the new hire and departing employee experience, and support immigration and payroll operations. This position provides practical experience and is a training ground for many different types of roles in the people domain. This is 5 days a week onsite position in Palo Alto.
About youYou value providing great service experiences and strive to understand the needs of the people you're supporting. You are highly detail oriented and eager to build new skills related to AI, data and project management. You enjoy working closely with colleagues and look for the best in others. You stay calm when schedules shift (start dates move, paperwork changes) and keep people informed without being asked.
In this position you will- Be the first point of contact for employees and managers on benefits, payroll, systems, and programs, including requests through the People Nexus ticketing system and the People Ops alias.
- Be a welcoming front door to Arc and own new hire onboarding, from preboarding and paperwork (including I-9 review) through day-of hosting and swag, working with IT, Scientific Operations, and Facilities on badges, equipment, and off cycle starts.
- Own offboarding, including exit notices to Facilities, IT, and Accounting, last-day confirmation letters, and equipment return tracking.
- Maintain accurate employee records in our HRIS and related systems, and audit data with the People Operations team.
- Work with our Payroll and Benefits partners to manage benefits enrollment and changes in status, and support payroll operations, including non-exempt payroll prep and training tracking.
- Support immigration casework, including verification of employment (VOE) requests, E-Verify notices, and coordination with outside counsel.
- Support our program leaders in running people programs with scheduling, materials, and logistics.
Requirements- 1+ year of experience as a coordinator or supporting people operations and/or human resources.
- Detail oriented, you're able to consistently complete work with a high degree of accuracy.
- Strong communicator, you're able to synthesize relevant information and effectively communicate in both written and verbal formats.
- Comfortable with new technology and open to AI innovation and efficiency to improve your work
- Service minded, you're oriented towards creating a positive experience for the people you're working with and supporting.
- Well organized, you have a system for staying organized and are always looking for ways to improve.
- Adaptive, you are open to change and adapting the way you work based on evolving needs.
- Focused on growth, you're eager to learn from experience and take an active role in your development.
- Experience with an HRIS (HiBob a plus)
- Experience owning and contributing towards a new hire program
Preferred qualifications- Familiarity with I-9 compliance and employment verification
- Exposure to immigration processes (H-1B, PERM, J-1)
- Experience with payroll systems (S1/Prism a plus)
- Experience in a biotech, research, or fast-growing environment
The base salary range for this position is $37.36 - $41.49/hr. These amounts reflect the range of base salary that the Institute reasonably would expect to pay a new hire or internal candidate for this position. The actual base compensation paid to any individual for this position may vary depending on factors such as experience, market conditions, education/training, skill level, and whether the compensation is internally equitable, and does not include bonuses, commissions, differential pay, other forms of compensation, or benefits. This position is also eligible to receive an annual discretionary bonus, with the amount dependent on individual and institute performance factors.
In addition to the Base Salary and Annual Bonus above, you will be eligible to participate in the Institute's Compound Cash Grant Program (the "CCGP"). The CCGP is a program designed to offer multi-year cash grants providing for a fixed dollar amount paid out in semi-annual installments to reward employees for staying and contributing to the Institute. As soon as reasonably practical after your start date, you will receive a grant letter describing the terms of your award under the CCGP.
