PE Quality Senior Manager

ROLE OVERVIEW

The PE Quality Control Head of Department (HOD) is responsible for leading the company's overall quality management function across internal manufacturing processes, suppliers, outsourcing partners, and OEM customers for MOBIS North America Electrified Powertrain, LLC. (MNAe). Reporting to both the Chief Executive Officer (CEO) and the Quality Control Head of Group (HOG), the HOD establishes quality strategy, objectives, governance, and priorities; oversees MIP process quality, supplier quality, customer quality, and overall process and customer quality management for outsourced ICCU and HPCU production; leads major investigations and escalations; and ensures that containment, root cause, corrective action, and effectiveness verification are completed to protect customers, stabilize production, and prevent recurrence.

KEY RESPONSIBILITIES (To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

• Represent the Quality Control function in executive reviews, customer meetings, supplier escalations, audits, and other strategic business discussions.
• Promote a proactive quality culture, continuous improvement, customer focus, supplier accountability, and workplace safety.
• Define decision-making and escalation authority and make timely quality decisions, including containment, production hold, shipment hold, sorting, rework, and controlled release recommendations when required.
• Supervise, coach, and develop Quality Control HOSs, managers, Assistant Managers, Specialists, and other assigned quality personnel.
• Evaluate departmental capability, workload, staffing, competency, and training needs and allocate resources based on business and quality risk.
• Plan and oversee internal, supplier, customer, and certification audits and ensure timely closure and effectiveness of follow-up actions.
• Lead cross-functional quality decisions and collaboration with Production, Manufacturing Engineering, Engineering, Maintenance, Logistics, Purchasing, Supplier Quality, Program Management, and other relevant functions.
• Ensure compliance with IATF 16949, ISO 9001, customer-specific requirements, internal policies, and applicable quality requirements.
• Develop and continuously improve quality management systems, procedures, standards, inspection controls, traceability, rework controls, NCR processes, Quality Alerts, and escalation processes.
• Review and approve daily, weekly, and monthly departmental quality reports, quality trends, KPIs, recurring issue analysis, and improvement priorities.
• Report quality performance, significant risks, customer and supplier escalations, resource needs, and recovery status directly to the CEO and executive management.
• Maintain executive-level relationships with OEM customers and lead quality communication, claims, audits, investigations, corrective action submissions, and escalation response.
• Maintain management-level communication with outsourcing partners and OEM customers regarding ICCU and HPCU production quality performance, major issues, investigation results, corrective action status, and quality recovery plans.
• Communicate directly with suppliers and oversee supplier quality activities, including supplier containment, investigation, corrective action, response status, escalation, and closure.
• Oversee containment, affected-scope determination, traceability, root cause analysis, corrective and preventive action, and effectiveness verification.
• Ensure issues are properly classified as internal process, supplier, design, logistics, or customer-interface related and assign clear ownership for resolution.
• Lead and approve major investigations involving internal defects, supplier-related issues, customer complaints, field concerns, and quality escalations.
• Direct MIP process quality, supplier quality, and customer quality activities across Stator, Motor, Reducer, PE System, Inverter, and related electrified powertrain products.
• Direct overall process and customer quality management for outsourced ICCU and HPCU production, including outsourcing-partner performance, process controls, change points, audits, defect trends, containment, corrective actions, escalation, and effectiveness verification.
• Establish and execute departmental quality strategy, objectives, policies, governance, priorities, and performance indicators aligned with company business objectives.
• Lead the company's overall quality management activities covering internal manufacturing processes, supplied components, finished products, and OEM customer interfaces.

Required Knowledge, Skills & Abilities:

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.
• Working knowledge of IATF 16949, ISO 9001, customer-specific requirements, audit management, traceability, containment, and change control.
• Ability to prioritize multiple critical issues, assign ownership, allocate resources, and drive timely closure under production and customer pressure.
• Strong communication, negotiation, presentation, and escalation-management skills for interaction with the CEO, executive management, OEM customers, suppliers, and cross-functional leaders.
• Advanced problem-solving and analytical skills using 8D, 5 Why, Fishbone Diagram, PFMEA, Control Plan, SPC, MSA, and corrective action effectiveness verification.
• Ability to evaluate complex quality risks from company-wide, customer, supplier, financial, operational, and business-continuity perspectives.
• Broad working knowledge of internal process quality, supplier quality, customer quality, quality systems, and automotive manufacturing operations.
• Strong executive leadership, organizational management, people development, and decision-making capabilities.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, Word, and other business applications.

AUTHORITY & SCOPE

Supervisory Responsibilities:

Yes. Provides overall leadership and direction for the PE Quality Control Department, including MIP process quality, supplier quality, and OEM customer quality activities. Supervises assigned quality leaders and personnel and is responsible for work direction, priority setting, resource allocation, coaching, performance feedback, organizational capability, and escalation management in accordance with company policy.

QUALIFICATIONS

(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)

Required Education & Experience:

• Bachelor's Degree from an accredited institution.
• Five (5) years of leadership experience managing quality teams, cross-functional investigations, and major customer and/or supplier escalations.
• Five (5) years of progressively responsible experience in quality control, quality assurance, supplier quality, customer quality, manufacturing, automotive operations, or an equivalent combination of relevant experience and demonstrated capability.
• In lieu of a degree, there is a minimum of eight (8) years of progressively responsible experience in quality control, quality assurance, supplier quality, customer quality, manufacturing, automotive operations, or an equivalent combination of relevant experience and demonstrated capability.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, Word, and other business applications.
• Familiarity with occupational hazards and safety precautions.

Certificates, Licenses, and Registrations: N/A

Preferred Education, Experience, and Certified / Licenses:

• Bachelor's Degree or more advanced degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Quality Engineering, Business Administration, or a related field preferred.
• Quality certifications, such as ASQ Certified Manager of Quality/Organizational Excellence, Certified Quality Engineer, Six Sigma Black Belt, or recognized IATF 16949 auditor training, are preferred.
• Experience managing customer claims, supplier escalations, major containment activities, audits, and executive-level quality reporting preferred.
• Experience leading internal process quality, supplier quality, and OEM customer quality organizations preferred.
• Automotive manufacturing and electrified powertrain quality experience preferred.

Physical Working Conditions:

• Combination of office and manufacturing floor environments, including routine walking and standing within and between production areas and buildings.
• Frequent business travel may be required.
• Must comply with all site safety rules and required personal protective equipment requirements while in manufacturing areas.
• Availability to work extra hours to meet deadlines as required.
• Ability to move across level and uneven surfaces and to sit, stand, stoop, kneel, grasp, push, pull, crawl, climb, and walk.