Payroll Supervisor

Salary: $8,284.48 - $10,069.89 Monthly
Location : Victorville, CA
Job Type: Full-Time
Job Number: 2026-072
Department: Finance
Opening Date: 10/28/2026
Closing Date: 11/18/2026 11:59 PM Pacific
Max Number of Applicants: 125

Summary
Under the direction of the Assistant Director of Finance, the Payroll Supervisor plans, organizes, coordinates, and supervises staff engaged in payroll functions of the City, and performs related duties as required ensuring that pay is processed on time, accurately, and in compliance with government regulations. Maintains the payroll calendar, ensuring the timely payment and reporting of payroll withholdings and pay. Acts as a liaison to internal departments to provide guidance, build working relationships, and resolve escalated issues; performs related duties as required.

Essential Functions
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:

• Supervises subordinate staff in the daily operations of various payroll activities, including, but not limited to, salaries, benefits, garnishments, taxes, and other deductions.
• Sets work priorities, creates work schedules, provides training, conducts performance evaluations and recommends rewards and/or disciplinary actions of employees.
• Oversees and coordinates the day-to-day operations of the Payroll Division, and communication between the Payroll Division and other internal departments or divisions in accordance with set priorities.
• Ensures accurate and timely processing of payroll updates, including new hires, terminations, and changes to pay rates.
• Ensures compliance with federal, state, and local payroll, wage and hour laws and best practices.
• Works with other government agencies, auditors, and/or City staff to resolve problems and provide requested information.
• Ensures internal controls are in place and compliance is adhered to. Implements improvements to processes, procedures, and workflow to create efficiencies.
• Recommends development of payroll-related policies and procedures, and monitors compliance with approved payroll policies, procedures, and processes.
• Communicates technical and confidential information to all levels of City staff and outside agencies as appropriate.
• Provides timely responses to requests for clarification and interpretation of data.
• Assists management with analysis, preparation, justification, and administration of the City's budget as requested.
• In collaboration with applicable City Departments, develops, tests, and implements new and/or updated system processes and improvements as assigned.
• Investigates, resolves, addresses, and/or responds to issues, complaints, or inquiries from external entities or within the City.
• Coordinates with the Finance Department to ensure that payroll entries are accurately reflected in the general ledger and budget reports.
• Reviews retirement systems (CalPERS and EMPOWER) for retirement cap, contribution limits to ensure compliance and accurate reporting requirements.
• Performs other duties of a similar nature and level as assigned.

Minimum Qualifications

Education, Training and Experience Guidelines:
Associate's degree in Business Administration, Accounting, Human Resources, or a closely related field and three (3) years of experience in payroll processing, including one (1) year in a lead or supervisory capacity. Equivalency will be considered for thirty (30) college semester units in Business Administration, Accounting, Human Resources or a closely related field supplemented by at least one (1) additional year of related work experience. A bachelor's degree with major coursework in Business Administration, Accounting, Human Resources, or a closely related field may substitute for one (1) year of required work experience.
Knowledge of:

• City policies, procedures, and the municipal code
• Principles and practices of public administration
• Principles and practices of effective employee supervision
• Principles and practices of administrative management
• Principles and practices of government accounting, budgeting, and customer service
• Pertinent State and Federal laws
• Principles and practices of payroll processing and tax withholding
• Intermediate to advanced skills in Microsoft Office with emphasis on Microsoft Excel
• Modern office methods, practices, procedures, and equipment, including software and database programs
• English usage, spelling, grammar, punctuation, and basic mathematical principles

Skill and Ability to:

• Apply complex salary and compensation calculations
• Use initiative, discretion, and judgment within established procedures, guidelines, and rules
• Define problems, establish facts, and draw valid conclusions
• Manage situations requiring diplomacy, fairness, firmness, and sound judgment
• Interpret and apply City, State, and Federal policies, laws, and regulations
• Supervise staff, delegate tasks and authority, and evaluate staff performance
• Build effective teams
• Provide efficient customer service
• Communicate clearly and effectively, both verbally and in writing
• Operate a personal computer and various software applications
• Use patience, tact, and courtesy in dealing with the public; work harmoniously with departmental personnel
• Establish and maintain effective working relationships with those contacted in the course of work, including City and other government officials, community groups, and the general public
• Apply safe work practices

Physical Demands & Working Environment
(Must be performed with or without reasonable accommodations)

• This position works primarily in an indoor office environment and in close proximity to other workers
• Incumbents shall be exposed to those conditions normally encountered in a business office environment.
• Positions in this class typically require balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, and repetitive motions with or without reasonable accommodation.
• Medium Work: Exerting 20 to 50 pounds of force occasionally (up to 1/3 of workday), and/or 10 to 25 pounds of force frequently (1/3 to 2/3 of workday), and/or greater than negligible up to 10 pounds of force constantly (2/3 or more of workday) to move objects. Physical Demand requirements are in excess of those for light work.
• Incumbents must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood
• Incumbents must have the stamina to work long hours and must be willing to work an irregular schedule, which may include weekends or evenings.

SALARY: Employees typically start at Step 1 of the established salary range for their classification. Salary ranges are subject to the City's approved salary schedule and applicable salary adjustments. Part-time employees are generally hired at an hourly rate and are not eligible for City benefits or merit-based salary increases.VACATION: Paid vacation is earned by full-time, non-represented employees based on years of full-time City of Victorville service:

• 0-5 years: 80 hours annually
• 6-10 years: 120 hours annually
• 11-15 years: 160 hours annually
• 16+ years: 200 hours annually

Vacation is accrued each pay period. Employees may accumulate vacation up to the applicable maximum accrual, which ranges from 160 to 400 hours, depending on years of service.

SICK LEAVE: Full-time, non-represented employees accrue 96 hours of paid sick leave annually. Part-time employees are eligible for up to 40 hours of paid sick leave, subject to applicable eligibility requirements.

HOLIDAYS: Eligible full-time employees receive 14 paid holidays per year, consisting of 13 designated holidays plus one floating holiday. The floating holiday may be taken after six months of service. Employees required to work on an approved holiday may be eligible for premium holiday pay at one-and-one-half times their regular rate of pay, subject to applicable eligibility and scheduling provisions.

MEDICAL/DENTAL/VISION INSURANCE: Medical, dental, and vision coverage is available to full-time employees and their eligible dependents. Effective July 1, 2026, the City provides a $1,200 monthly fringe benefit toward medical, dental, and vision coverage. Employees enrolled in medical coverage who have qualifying out-of-pocket premium costs may also be eligible for a City subsidy of 50% of the total out-of-pocket cost, up to an additional $1,200 per month, subject to applicable provisions. Employees who waive City medical coverage may receive a maximum cash benefit of $400 per month. The waiver benefit may be used toward dental and vision coverage, with any remaining balance available for a flexible spending account or taxable income, subject to applicable rules.

FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSAs) are available for pre-tax health care and dependent day-care expenses. The City pays the monthly administrative fee associated with the accounts.

DEFERRED COMPENSATION - 457 PLAN: Full-time employees may voluntarily participate in a City-approved 457 Deferred Compensation Plan, including Roth contribution options. Eligible employees may contribute up to the applicable annual IRS limit, with additional catch-up contributions available to eligible employees.

LIFE INSURANCE: The City provides employer-paid group term life insurance and accidental death and dismemberment (AD&D) coverage for full-time employees. Coverage is equal to one times the employee's annual salary, up to a maximum of $250,000. Employees may elect additional supplemental life and AD&D coverage at their own expense.

RETIREMENT - CALPERS: The City participates in the California Public Employees' Retirement System (CalPERS). Retirement formulas depend on membership status and employee classification.

Miscellaneous Employees:

• Classic Members: 2.5% @ 55; employee contribution of 8%
• PEPRA/New Members: 2.0% @ 62; employee contribution is one-half of the total normal cost

Safety Employees:

• Classic Members: 2.0% @ 50; employee contribution of 9%
• PEPRA/New Members: 2.7% @ 57; employee contribution is one-half of the total normal cost

The City does not participate in Social Security. Employees hired after April 1, 1986 contribute 1.45% of base salary as a matching contribution for Medicare coverage.

RETIREE MEDICAL BENEFITS: Eligible City retirees may receive a City contribution toward retiree medical insurance based on years of service. For employees hired prior to July 1, 2024, the City contribution begins at eight years of service and ranges from 25% to 100% based on years of service. For employees hired on or after July 1, 2024, eligibility begins at 15 years of service, with the City contribution ranging from 50% to 100% based on years of service. Eligible retirees must have been enrolled in the City's medical coverage for at least 12 consecutive months immediately prior to retirement.

SHORT-TERM DISABILITY: Short-Term Disability (STD) is an employee-paid, post-tax benefit. Benefits may begin after a seven-day waiting period and continue for up to 13 weeks for a qualifying illness or injury. STD provides 60% of weekly base pay, with a maximum benefit of $1,600 per week. Part-time employees are not eligible for STD.
LONG-TERM DISABILITY: Long-Term Disability (LTD) is a City-paid benefit for eligible full-time employees. Coverage begins after 90 days of disability and provides 66.67% of monthly salary, subject to a maximum benefit of $5,000 per month.
EMPLOYEE ASSISTANCE PROGRAM: The City provides a confidential Employee Assistance Program (EAP) for full-time employees and eligible dependents, including counseling and support services for personal, family, and work-related concerns.

LEAVE BENEFITS: Eligible employees may receive additional leave benefits, including:

• Paid Parental Leave: Up to four weeks of paid maternity, paternity, or adoption leave for eligible non-represented full-time and part-time employees. Paid Parental Leave is compensated at 60% of weekly earnings and is coordinated with applicable sick and/or vacation leave.
• Bereavement Leave: Non-represented full-time employees may receive up to 80 hours of paid bereavement leave per occurrence. Part-time employees may receive up to 56 hours per occurrence, based on applicable provisions.
• Reproductive Loss Leave: Employees who have been employed by the City for at least 30 days may receive up to five days of unpaid reproductive loss leave following a qualifying reproductive loss. Available paid leave may be used during this period.

TUITION REIMBURSEMENT: Eligible full-time and part-time, non-represented regular employees may receive tuition reimbursement after one year of full-time service. Courses and schools must be approved in advance and generally must be job-related and toward a related degree. Eligible educational expenses may be reimbursed up to $5,000 for full-time, $2,500 for part-time, per fiscal year, subject to applicable requirements.

BILINGUAL PAY: