Posting DetailsPosting Information
Posting Number PG194971EP
Internal Recruitment No
Working Title Payroll Processing Manager
Anticipated Hiring Range $88,000-$95,000
Work Schedule Work schedule and location: Monday - Friday, 8:00 am - 5:00 pm (This position is eligible for a flexible work arrangement to include hybrid remote work).
Job Location Raleigh, NC
Department University Payroll
Essential Job Duties Reporting to the Payroll Director within the University Controller's Office, you will oversee university payroll processing and lead a team of four payroll specialists to ensure accurate, timely, and compliant payroll operations. You will exercise independent judgment in managing payroll processes, interpreting complex regulations, administering payroll systems, and resolving issues that affect employees and departments across the university.
You will guide daily operations, strengthen internal controls, oversee system updates and audits, and collaborate with campus partners and central offices to address complex payroll matters. Through staff leadership, sound decision-making, and continuous process improvement, you will support reliable payroll services and the university's financial and administrative operations.
Key Responsibilities:Program Supervision and Administration- Lead, train, supervise, and develop a team of four payroll specialists by assigning work, establishing performance expectations, providing technical guidance, and managing performance and employee relations matters.
- Monitor service quality and workload, address operational challenges, and support staff in maintaining consistent and timely service delivery.
- Oversee daily payroll processing, resolve routine and complex issues, and review payroll transactions, financial documents, reports, and records for accuracy and compliance.
- Maintain current operational documentation, training resources, website content, procedures, and guidance materials.
Communication and Campus Relations- Interpret and communicate payroll policies, procedures, regulations, and deadlines to employees, departments, and campus partners, providing guidance for complex or unique situations.
- Respond to employee and campus inquiries through established service channels, including HRNow and email.
- Explain complex legal and regulatory requirements, including garnishments and levies, to non-payroll stakeholders.
- Build and maintain effective working relationships with campus units and central offices to support coordinated payroll operations.
Payroll Compliance and Systems Administration- Apply federal and state regulations, university policies, and applicable statutes to ensure payroll activities meet compliance requirements.
- Serve as the functional administrator for payroll processing systems, identify system and operational issues, test updates before implementation, and coordinate post-payroll audits.
- Evaluate internal controls, system reliability, and operational procedures to identify risks and improve payroll accuracy and efficiency.
- Contribute to strategic planning and the ongoing improvement of university payroll operations.
Critical Thinking and Problem Resolution- Analyze and resolve complex, unusual, and escalated payroll matters using sound judgment and interpretation of applicable regulations and policies.
- Identify potential payroll processing issues, assess operational risks, and implement corrective actions to maintain accurate and timely payroll services.
- Implement policy updates, internal controls, and procedural changes to strengthen compliance and reduce operational risk.
Change Management and Process Improvement- Coordinate and validate payroll system enhancements, software updates, and process changes in collaboration with central offices and cross-functional teams.
- Establish and implement unit goals and operational objectives that support university priorities.
- Identify opportunities to improve processes, encourage innovation, and guide staff through evolving operational and institutional requirements.
If you are a payroll professional who enjoys leading a team, interpreting complex regulations, solving challenging operational issues, and improving systems and processes, we welcome you to apply for the Payroll Manager position and help support accurate, reliable payroll services at NC State University.
Work schedule and location: Monday - Friday, 8:00 am - 5:00 pm (This position is eligible for a flexible work arrangement to include hybrid remote work).Other Responsibilities In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.
Qualifications
Minimum Education and Experience Requires post-baccalaureate credentials with 5+ years of relevant experience; a bachelor's degree with 5+ experience including or exceeded by 1-2 years of supervisory experience may be substituted for the advanced qualifications on an exceptional basis.
Other Required Qualifications n/a
Preferred Qualifications - Advanced knowledge of payroll processing in a large organization supporting more than 5,000 employees, using an enterprise resource planning (ERP) system.
- Advanced proficiency in Microsoft Excel
- Experience working in a complex computing environment with integrated systems and established operational controls.
- Previous supervisory experience or experience leading teams, assigning work, and supporting staff development.
- Ability to communicate complex information clearly and effectively to audiences across different organizational levels.
- Experience using PeopleSoft for payroll processing or related human resources and financial function
Required License(s) or Certification(s) n/a
Valid NC Driver's License required No
Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 10/15/2026
Anticipated Close Date 10/28/2026; if posting is still active we are accepting and reviewing applications.
Special Instructions to Applicants This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Please provide contact information for at least 5 PROFESSIONAL references, 2 of which MUST be current or former direct managers or supervisors.
Position Details
Position Number 00041129
Position Type EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 496101 - University Payroll
