Payments Manager - South Burlington, VTVermont Federal Credit Union is searching for a Payments Manager based out of the Kennedy Drive Operations Center.
The primary function of this position is to assist Vermont Federal Credit Union to live our mission: 'Helping Vermonters prosper, no matter where they may be on life's journey' and embody our core values. One of the primary means to achieve this end is to ensure that outstanding service is delivered to both internal and external members. In addition, this position is responsible for managing and optimizing payment systems, ensuring a seamless payment experience for members, and ensuring all compliance and regulatory requirements are followed. Responsible for leading and coordinating all activities of the payments team including digitalpayments, wire operations, Inclearing and cards (Credit, Debit, and ATMs).Annual Range: $86,136.96 - $129,205.44Job Description: - Understand all aspects of VFCU's card programs and participates in the ongoing support and optimization of those services.
- Works collaboratively with cross-functional partners across the credit union towards the purpose of executing payments strategies and creating efficiencies. Proactively researches emerging payment technologies and trends and evaluates their potential for implementation including impacts on members, employees, and existing operating models.
- Assists with managing, but not limited to, ACH, Inclearing, external loan payments, wires, cards and other digital payments.
- Engage regularly with external business partners and associates such as Alacriti, Centrix, Velera, VISA, Fiserv, etc. to ensure systems and services are in place to provide excellent services to our members, while remaining compliant with all laws and regulations, including reconciliation of vendor accounts.
- Responsible for all reporting for payments and cards, including oversight of helpdesks.
- Deliver outstanding service that is in alignment with the Credit Union's Core Values.
Requirements: - Five to eight years of similar or related experience.
- A four year college degree.
- Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
- Proficiency in all Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook is required.
Qualified candidates should apply online via our website: www.vermontfederal.orgDon't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Please be sure to attach your resume. Applications without an attached resume will be considered incomplete.