Overview
Manages the day to day operations of the Patient Safety Program. Promotes a strong patient safety culture. Provides education to improve patient safety culture and high reliability across the organization. Oversees the organizations compliance with AHCA , Leapfrog, and Joint Commission standards related to Patient Safety.
Qualifications
Required Education:
Master's Degree.
Specific course work: Ten (10) years of experience in patient safety, risk management or quality management may be considered in lieu of Master's Degree or five (5) years of experience in patient safety, risk management or quality management AND CPPS, CPHRM, or CPHQ certification in lieu of Master's Degree
Necessary Skills:
1. Change management skills - ability to analyze the current state and develop a case for change; ability to communicate the case for change and the plan for change; ability to elicit support from key stakeholders and achieve objectives; ability to evaluate the plans effectiveness and develop alternative solutions; ability to apply concepts and principles of change management. 2. Leadership skills - ability to lead and motivate multidisciplinary, cross-functional teams; ability to structure, format, and lead small and large group working sessions to achieve objectives; ability to directly and indirectly mentor, coach, and train staff; ability to initiate and drive projects to completion with minimal guidance; 3. Communication skills - excels in intercommunications and interactions; ensures that communication lines are kept open; effectivley communicates goals and interplay of ideas and concepts; Ability to communicate effectively verbally and in writing, including conveying technical/clinical information to both technical/clinical and non-technical/non-clinical team members; ability to create reports and dashboards for leaders 4. Interpersonal skills - establishes credibility; promotes participative approaches; establishes effective working relationships; ability to function effectively as part of a team.
Preferred Licensure/Certifications:
Lean Six Sigma Certification Project Management (PMP) Certification
Required Experience:
3-5 years in a healthcare environment
Required Licensure/Certifications:
Valid Drivers license with clean record, or violations not exceeding maximum points as provided in hospital policy Certified Professional in Patient Safety (CPPS) within 2 years of hire or transfer
Preferred Experience:
Risk management or patient safety experience in a hospital or healthcare system. Preferably in a large complex setting.
