5-7 years of sales or customer service experience in wellness, spa, or hospitality sectors
Excellent communication and interpersonal abilities
Skilled in building and nurturing customer relationships
Goal-oriented with a proven track record of exceeding sales targets
Familiarity with spa treatments and wellness trends is advantageous
Proactive, self-motivated, and energetic approach
Strong organizational and time management capabilities
Responsibilities
Promote and sell spa services, treatments, and packages to new and existing clients
Build and maintain strong client relationships to boost repeat business
Meet or exceed sales targets through understanding client needs
Provide exceptional customer service by addressing inquiries and resolving issues
Collaborate with the team to create and implement effective promotions
Stay informed about spa services, products, and industry trends
Benefits
Competitive base salary with uncapped commission potential
Opportunities for professional growth and advancement within the company
Dynamic and supportive work environment
Access to wellness and spa services
Employee discounts on treatments and products
Full Job Description
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements
Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
