Patient Coordinator

Dermafix Spa

$100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales or customer service experience in wellness, spa, or hospitality sectors
  • Excellent communication and interpersonal abilities
  • Skilled in building and nurturing customer relationships
  • Goal-oriented with a proven track record of exceeding sales targets
  • Familiarity with spa treatments and wellness trends is advantageous
  • Proactive, self-motivated, and energetic approach
  • Strong organizational and time management capabilities

Responsibilities

  • Promote and sell spa services, treatments, and packages to new and existing clients
  • Build and maintain strong client relationships to boost repeat business
  • Meet or exceed sales targets through understanding client needs
  • Provide exceptional customer service by addressing inquiries and resolving issues
  • Collaborate with the team to create and implement effective promotions
  • Stay informed about spa services, products, and industry trends

Benefits

  • Competitive base salary with uncapped commission potential
  • Opportunities for professional growth and advancement within the company
  • Dynamic and supportive work environment
  • Access to wellness and spa services
  • Employee discounts on treatments and products
Full Job Description
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities
  • Promote and sell spa services, treatments, and packages to new and existing clients.
  • Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
  • Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
  • Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
  • Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
  • Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements
  • Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to build positive customer relationships and understand client preferences.
  • Goal-oriented with a drive to meet and exceed sales targets.
  • Knowledge of spa treatments and wellness trends is a plus.
  • A proactive, self-motivated, and energetic attitude.
  • Strong organizational and time management skills.

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