Bachelor's degree in healthcare, social work, or related field
3-5 years of experience in patient navigation or healthcare access
Strong understanding of insurance benefits and co-pay assistance programs
Excellent communication and interpersonal skills
Ability to work collaboratively with diverse teams
Responsibilities
Facilitate access to treatment and healthcare resources for clinical research participants
Verify insurance benefits and coordinate authorization requirements
Assist patients in navigating co-pay assistance and manufacturer-sponsored support
Identify and connect participants with treatment and supportive care resources
Remove administrative barriers impacting patient access to care
Benefits
Opportunity to make a meaningful impact on patient experiences
Collaborative work environment with healthcare professionals
Engagement in innovative clinical research programs
Access to ongoing professional development and training opportunities
Supportive organizational culture focused on patient care
Full Job Description
Description
The Department of Medicine is seeking to hire a Patient Access & Benefits Navigator to support clinical research participants by facilitating access to treatment, insurance benefits, and essential healthcare resources. In this impactful role, you will serve as a trusted resource for participants, helping them navigate insurance coverage, co-pay assistance programs, manufacturer-sponsored support, and other available services. The position partners closely with patients, providers, and research teams to verify benefits, coordinate authorization requirements, identify treatment and supportive care resources, and help remove administrative barriers that may impact access to care or study participation. This is an exciting opportunity to make a meaningful difference in the patient experience while supporting the success of innovative clinical research programs.
Annual range: $56,200.00-$106,200.00
About UCLA Health
UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
