High school diploma or GED required; Bachelor's degree in Business or related field preferred.
Minimum of 5 years managing Parts operations experience.
In-depth knowledge of Parts Department functions and product line applications.
Strong team-building and leadership skills.
Financial analysis and planning skills for departmental objectives.
Excellent communication and interpersonal skills.
Ability to meet safety requirements and maintain acceptable attendance.
Responsibilities
Manage operations of the Parts Department across multiple locations.
Ensure exceptional customer service excellence.
Develop and implement effective merchandising strategies.
Achieve margin and market share goals set by leadership.
Recruit, train, and develop a high-caliber team.
Create and manage the operating budget.
Promote a culture of ownership and accountability among team members.
Benefits
Standard work schedule provided by leadership.
On-site work environment.
Focus on personal and team development.
Commitment to safety and compliance with policies.
Full Job Description
JOB DETAILS:
Shift
1st/Day Shift
Location
On-Site
Schedule
Standard work schedule to be provided by leader.
Salary Range
$106,140.00 - $144,033.00 Annually
JOB SUMMARY:
Manage the Parts Departments' operations for multiple locations. Provide leadership and vision for the people in alignment with the department and corporate mission and objectives. Increase customer satisfaction at continually lower real costs.
ESSENTIAL FUNCTIONS:
Maintains unparalleled customer service excellence for the Parts Operations organization.
Creates an environment of ownership where each person is responsible and accountable for their performance.
Develops effective merchandising strategies to market the Parts Department products.
Maintains margin and market share goals established by executive leadership.
Increases market share and maintains fair market margins.
Provides an environment for strong personal and team development.
Recruits, hires, develops, and trains a high caliber team.
Develops and manages the operating budget.
Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
ADDITIONAL RESPONSIBILITIES:
Focuses on excellence in customer satisfaction.
Continuously improves department efficiency and lowers real costs.
Ensures that proper standards of service are provided to our customers.
Maintains efficient and safe facilities to properly sell, store, retrieve and package all customer orders.
Works within and promotes corporate values.
KNOWLEDGE SKILLS AND ABILITIES:
Must have in-depth knowledge of Parts Department organization and functions.
Must have in-depth knowledge of product line applications.
Strong team building skills including ability to lead, train, cooperate and contribute as part of a team.
Financial statements knowledge and ability to analyze for strategic results. Must have planning skills to forecast department requirements and produce annual department objectives.
Excellent analytical, organizational, interpersonal and communication skills.
Strong client satisfaction skills essential.
Must have business acumen; energy and drive, positive attitude, team oriented, customer focus; must be change adaptive, flexible, and empathetic.
Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
Must have acceptable attendance to meet all company standards and requirements.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Minimum of 5 years' experience managing Parts operations.
Valid driver's license.
Must have Bachelor's Degree in Business or related field and/or equivalent experience.
Must be able to communicate (speak, read, comprehend, write) in English.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
The employee is regularly required to lift and/or move up to 40 pounds and occasionally required to lift and/or move up to 60 pounds.
Specific vision abilities required by this job include close vision.
This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
The noise level in the work environment is usually office moderate.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
