5+ years of franchised automotive parts experience required
Knowledge of automotive parts required
CDK experience is a plus
Previous Audi experience is a plus but not required
Strong attention to detail
Excellent communication skills
Valid driver's license with an acceptable driving record
Responsibilities
Recruit, train, and develop parts staff
Resolve customer requests and concerns promptly and professionally
Manage warranty parts effectively
Process returns efficiently
Oversee inventory management and daily inventory reports
Ensure timely order processing and customer notifications
Act as a liaison between the store and Lithia Home Offices for policy updates and accountability
Complete parts department reporting and month-end procedures on schedule
Benefits
Competitive pay
Medical, dental, and vision plans
Paid holidays and PTO
Short and long-term disability
Paid life insurance
401(k) retirement plan
Employee stock purchase plan
Access to Lithia Learning Center
Vehicle purchase discounts
Wellness programs
Full Job Description
Dealership: L0836 Audi Santa Monica
Audi Santa Monica
Hiring: Parts Manager
You will report directly to Fixed Operations Manager and General Manager.
This position is onsite in person in Santa Monica, California.
What You'll Do
Parts Staff Recruiting, Training and Development
Resolve customer requests, questions and concerns in a professional, and prompt manner.
Warranty Parts Management
Returns Processing
Inventory Management
Utilize inventory reports to manage inventory levels daily. Identify areas not aligned with department goals and resolve.
Ensure orders are processed, check for backordered items and customers are notified of order status.
Responsible for placing daily orders, stock orders, receipting, posting inventory and special orders.
Read, understand and take action on MIS reports to generate maximum revenue and control expenses.
Serve as liaison between the store and Lithia Home Offices Fixed Operations. Receive, communicate and hold staff accountable to policy and procedure requirements and updates.
Complete parts department reporting and month-end procedures on time.
What You'll Bring
5+ years of franchised automotive parts experience REQUIRED
Knowledge of automotive parts REQUIRED
CDK experience a PLUS
Previous Audi experience a PLUS but not REQUIRED
Strong attention to detail
Excellent communication
Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
The California salary pay range for this position is $114,000.00 - $145,000.00. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Department Net and bonuses based on Manufacturer Approvability.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
